upgrade to Windows 10, in this case on a laptop, the touchpad and keyboard do
not work properly, or at all. The
keyboard letters and numbers do not match what you see on the screen. Additionally, the mouse seems to work, then
does not. You click on an icon to open
and the response is as if you right clicked the icon as the menu appears. If you disconnect one, either mouse or
keyboard, either will work. Plug back in
the mouse or keyboard and they malfunction again. This is primarily due to Windows 10 version
1903 that may be outpacing your hardware.
this you need to access the manufacturer’s website to update the chipset and
bios. Go the website, click on Support
and then click on Software and Downloads.
Then enter the model number and serial number if you have it. Look for the Chipset and Bios updates. You
should then download and run.
any updates, make sure your programs are closed.
system and the matter should be resolved.
We’re here to help.
If you have ever had to reinstall Outlook you may know about the “little things” that are missing when you reopen the program. One of them is the calendar.
In Outlook you have a monthly calendar on the right side of the main screen. Bold dates indicate appointments for that day and there is a listing of the day’s events. The problem is that feature is missing. It is missing because Outlook will install a new default profile. The solution is to click on the Calendar link at the bottom of the page and change the default calendar to your current one. Restart Outlook and your calendar should appear correct.
reset a computer, transfer data from one system to another or change attributes
of files, the date modified changes to the date when the reset, transfer or
attributes were changed. It loses the “creation
date.” That can cause problems if you
are used to looking at files by date created to work on or review the latest
letter or data. Without the date created
information you will need to open each document until you find the latest
iteration. That can be a painful
There is an
inexpensive program called “File Date Corrector” that can re-impose the created
date to most files. It costs, as of this
writing, $22 US. You can download the
software and test it first to see if your file type can be corrected.
you will then open the folders where the data is stored and add the Date
Created column to show when the file was
first created. To add that column
you will need to right click on the bar across the top of the window where you
see the other column headings, (date modified, file name, etc), and check the
option for Date Created. The column will
now appear and show the dates when the files were created. Click the column title to sort as desired.
We’re here to help.
open an excel worksheet you can only see the text when a cell is
highlighted. Otherwise, is remains
hidden. How can we set up excel to show
the text within every cell ??
The issue is
with Microsoft when they installed several different versions of fonts
installed/used by Apple. The solution is
to highlight the entire sheet, (click the box in the upper left hand corner
just above line 1 and to the left of column A), and change the font to Times
New Roman, for example.
should now appear.
We’re here to help.
Thunderbird provides a great
alternative e-mail program. Like
Outlook, it installs on your computer and retrieves your messages right to the
computer. There are many reasons to use
Thunderbird. Not only as an e-mail
program, you can use it to download and archive e-mail from other web based
services, such as AOL, or others.
If your computer fails or if you
have moved on to a newer computer system you will want to export and then
import your addresses from Thunderbird.
If you can still access your old system, open Thunderbird and go to the
Address Book. Click Tools and then Export.
Pick a location, such as an external device, (usb…), to export the
addresses to. Then take the device to
the new system and repeat the process, only select Import.
If you do not have access to the old
system, but can access the hard drive, you will need to go to the folder
containing the addresses. Copy the
files, (abook.mab and history.mab), and then paste to the new system in the
The data is located in C:|Users\username\AppData\Roaming\Thunderbird\Profiles\Profile name. Typically the profile name are numbers
and letters followed by .default.
We’re here to help.
When you try to close Quicken, (in this case v. 2017), the program hangs and does not shut down. It seems to freeze in place. Why?
Quicken has an automatic backup feature that can freeze the program when you try to exit. That feature can be turned off and the issue should be resolved. However, we suggest you leave the feature to remind you to backup your data on so you can make sure your financial data gets backed up periodically.
To turn off the auto backup feature, open Quicken, click on Edit and then Preferences. Click the Backup option in the left side column. Uncheck the Automatic backups feature. Make sure the Manual Backup reminder is checked and set the times option to what you desire, (we selected 3). That means every third time Quicken is used, (or closed), it will ask you to backup. Click OK and you are done.
When you open your WordPress file for your web site you find many comments have been added to the Comments section of the Dashboard. In some cases there could be hundreds if not thousands. How do we get rid of all at once?
Open your WordPress program. Click on Plugins, then Add New. In the Search bar, upper right corner, type in Delete All Comments Easily. Hit Enter and the plugin will appear. Click Install and then Activate. After it is installed, click on Tools and then select the plugin you just installed. The plugin will show you the number of comments that exist, you can either back out or click to remove them all with a check mark.
You use Google Chrome as the default browser and the text has been or has become unreadable. The font is not displaying correctly. What can be done?
First, close Chrome. Then open a internet page and type chrome://flags in the address bar. Un-check the box, or disable, the line that reads LCD text anti-aliasing, (you will need to scroll down the page a bit to find it). Then click the Relaunch button.
The text should be fine now.
It is because of the never ending battle to decipher people’s passwords that we have looked into and appreciate a creative way to further enhance your on-line security.
For years we have been suggesting that everyone rotate their passwords routinely to keep cyber-hackers off balance when trying to figure out your passwords. Now, that is not enough. A better way to thwart these attempts is to create passwords that are constructed of four random words that mean something to the end user.
For example, pick four words that relate to your past. TrojanPantherSachemScouts. Here you see four random words that have no meaning and do not make any sense to anyone else. You can make the password even tougher by replacing letters with characters. For example, Tr0j@nP@nth3rS@c4emScout$. A list of six variations could be created and used in a rotation of passwords, (do not use one for all sites).
Why do this? It has been found that hackers can break the “old style” password in less than twenty-four hours, yet it is said to take many years, (decades even!), to crack the new password style. “For the past 20 years we have been trained to create passwords that are hard for Humans to remember but easy for Computers to guess,” TED talk article. This practice is already being used with many new routers wifi connection passwords. If you look, you will find the new wifi passwords are two random words with random numbers. Put this effective approach to work for you…
Should you create the new passwords, it is strongly suggested you write down the four random words and store them in a safe place, (without the term password written on the note), in case you need to be reminded of what they are and in what order you wrote them.
Not having to enter your password every time you visit a favorite site is really convenient. However, not entering the passwords tend to let most people forget them. When their system breaks, or if the saved password list gets hit with malware or a virus rendering the list gone, you are stuck.
To solve this dilemma, we suggest printing out the list of saved passwords periodically and then file it away in a safe place. Remember to re-print the list if you update of change passwords.
To print the list of saved Chrome passwords: Click the three dots in the upper right hand corner, then click Settings. Scroll all the way to the bottom and click Advanced. Look for and click on Manage passwords. Once that list is open, click the eye icon to the right of the dots representing your saved password. The password appears. Click the eye for every password on the list. Once complete, scroll to the top of the page. Right click and Print. Once printed, look at where the page break is and repeat printing until your entire list is printed for you. NOTE: If you change a password, you only need to re-print the page where the changes occurred.