Category Archives: Uncategorized

Scanning software on a Mac computer

Even Macs get viruses.  Having an antivirus program makes sense.  However, when you download and install one, the error message pops up stating your system is only partially protected!  Why is that and what can be done?

The antivirus program requires Full Access to your hard drive.  Only an authorized user can grant that access.  First, make sure you are logged onto the Mac as the authorized user.  Next, go to the System Preferences and select Security & Privacy.  Scroll down to Full Access on the left side.  Unlock the icon at the bottom by entering your Admin password, (most likely the same password as you logon with at boot up).  Place a check mark next to the antivirus application that is listed. 

Close out and run the scan software again.  You should not see that message anymore.

How to get rid of dots indicating a space between words

This can be annoying.  You go to type in Word and after each character there appears a dot.  While there is no obvious option to get rid of them, the answer is easy.

Click the “music” symbol on the Home Ribbon.  If that does not do the trick, then click on File, Options and then Display.  Go to the section “Always show these formatting marks…” and uncheck the Spaces options.  Do the same for any other option you want to do not want.  Click Okay and the dots should be gone.

Preventing Identity Theft: Part 4

Low Tech ID theft

Low Tech ID theft It is still a great way for thieves to steal your data.  If you put your trash out at the driveway for the garbage truck to pick up you are at risk of a criminal stealing your data right from the trash can.  NEVER put credit card statements, electric bills, cable bills, insurance letters and last year’s health data in the trash without shredding first.  Better still, burn them

Preventing Identity Theft: Part 3

Old Accounts not being used

We have been using online accounts for decades now.  Do you remember all the ones you signed up for?  Leaving old accounts active and not in use can be a hackers dream come true.  They can hack the account and know you are not going to realize the hack until it is too late.

Delete all accounts no longer being used.  Any account from Facebook to Email should be retired and deleted.  If you want assistance doing this try using a utility called Account Killer.  Google to find the site.  Sites such as Skype,aol, sbcglobal, old Insurance companies, Fitness centers, Store cards, TV sites, Restaurant sites, etc should all be “killed.”

Cleaning up your online presence is a big step toward achieving online safety.

Preventing Identity Theft: Part 2

Online Shopping

Online shopping is very convenient and easy.  It is also the best way to get hacked.  We use our personal information and credit card data to purchase items.  Most online sites have taken additional steps to protect your data when you buy, however, hackers are constantly coming up with new ways to get your information.

E-skimming is when a hacker skims your credit card information while your are shopping online.  You do not even know it is happening at the time.  They do this by using “tricky bits of code” while they lay in wait for your data.  To protect yourself better, NEVER shop on sites that not secure.  Secure sites will have HTTPS: at the start of the url, (web address).  If the site you are shopping is not secure then find your item elsewhere. 

Beware of coupons offering incredible discounts, yet require your credit card information.  Consider not using your credit card to purchase online.  Use a cash card you can purchase at any grocery store for example.  You can, for a couple dollars, purchase a Visa cash card for the amount you need.  Use PayPal.  Sign up and setup your account.  Lastly, use store gift cards, or site cards such as Amazoncash.

Preventing Identity Theft: Part 1


We all love to share what is happening in our lives on platforms such as Facebook.  There is nothing wrong with sharing IF you are careful doing so.  Here are some ideas to help protect yourself on social media, using Facebook as the example.  Other platforms have security measures you can take as well, however, implementing them will take a different set of steps. 

Protect with strong passwords.  You have read it in these posts before, use strong passwords on everything.  A great password should be a set of three words from your life experience.  A High School mascot, plus a name of your first job, plus the model of your favorite car, for example.  Three random terms out of your life will be very difficult for hackers to decipher.  You can enhance the password by replacing letters with symbols.  @ for a; 4 for h; 3 for e, etc.  We suggest creating a set of six passwords using the same three terms with a mix of capital letters and symbols.  Do not use the same password for every site, rather, use different passwords from this list. 

Write them down and store them in a safe place in case you, or a loved one, need to reference them.

iPhone data recovery/backup

If you do not use icloud, or have run out of space and do not want to pay for additional storage, you can use a utility called MobiMover.  It will scan and then save your entire iPhone data unit to the computer.  The folder is placed on the desktop and is titled “Exported by MobiMover(then the date).

Open that folder and you will see subfolders with the data within.  Note:  If you use a web mail account, such as AOL, Gmail, etc, then the contacts and other data will not be stored here as it is stored on the web mail server.

Click this link to download and save your iPhone data!


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Saved Passwords on the iPhone

If you need to find your password that is saved on your iPhone the process to see those is:

–tap Settings, Passwords & Accounts, Website & App Passwords.

–scroll to the website or email site you need the password for and tap.  The address and password should now appear.  You may have to verify it is you asking for the information by entering your access code for the phone.


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MediSoft is very slow

Medical programs are sometimes difficult to use.  Having a problem certainly compounds the frustration we all have.  MediSoft began significantly slowing down during the request for Daily Reports.  It could take up to 20 minutes for a report to appear when it should be just a few seconds. 

MediSoft has provided a solution.  If you are using v19, sp1, (version 19, service pack 1), there is a hotfix you can download to resolve the speed issue.  In this case, the hotfix was found by searching for it using Google.  Once downloaded, we were able to easily install and resolve the problem.  Now reports open nearly instantly!

MediSoft has said this issue is resolved in their newer versions of the software. 

QuickBooks Payroll Tax Issue

When creating paychecks for your company you notice the net amount has significantly changed for some employees, but not all.  When you investigate, it is found that there are multiple entries for Federal Withholding, as well as possible other multiple tax lines where there should only be one.

The cause of this issue may be with the payroll updates downloading through the QB servers.  To resolve this issue, click on the Employees menu option in QB, then Employee Center.  Highlight the affected employee, right click and select Edit Employee.  Click on the Payroll Info tab on the left side.  Then click on the Taxes button in the upper right corner.  Next, click on the Other tab.  Here you will see where an entry for the offending tax is listed.   

You may not be able to delete the entry, however, if you highlight the entry, in this case Federal Withholding, and backspace to remove it, then click OK, it will be removed.  Click OK again and exit the Employee Center.  Try to create the paycheck again.  Check to make sure the number of tax lines are correct.  Done.

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