Many people who use system based email programs, such as Outlook or OE, have an issue where the email they download to their computers and iPads disappears from their smart phones. The disappearing act only happens when Outlook or OE is open on a computer. What happens?
To resolve this issue, open the computer based program, Outlook or OE, and get to the Account Settings feature. In Outlook 2010 click on the menu option, File and select Info. Then select Account Settings. Highlight your email address and click the Change button. Click the More Settings button in the lower right area of the window. Select the Advanced tab and then place a check mark to “Leave a copy on the server.” You may want to also select one of the other options to delete mail from the server after a period of days.
Your iPhone does not store email like the computer or iPad would. It reads what is on your email server. When Outlook or OE are active, they download all the email from the Inbox of your email server. Your iPhone updates constantly and notices there is no more email on the server. It then reads empty.
If you check your other email account boxes on the iPhone, sent, deleted and others, you should see email as these are not downloaded by Outlook or OE.
The short answer is you may have been hacked. The first step is to change your email password. In fact, changing your email password should be done on a regular basis. Once that is done, log back into the email account and look for your account settings link.
Enter your mail account settings, (you may have to answer the secret questions), and look for the option that handles your reply address. For example, using Hotmail you would sign into your Live Hotmail account, click Options in the upper right corner and then click More Options. Under the heading Writing Email, select Reply-to address and verify it is correct. In this case, it probably is not correct and needs to be changed to the correct email address. If there is an option, select Current Email Address, then click Save.
Changing this option will correct the issue of sending replies using an address that is not yours.
Most Wifi routers have 11 channels to choose from. However, channels 1, 6 and 11 can run at the same time without overlapping. Many routers use channel 6 as the default and that could result in a diminished wireless experience if it is being interfered with by other nearby routers using the same channel.
Resolve this issue and improve your wireless performance by changing the channel. Find your routers IP address, (Start, Run and enter cmd. At the command prompt type ipconfig and press Enter. The default Gateway is the ip address you need). Enter that number, (usually looks like 192.168.x.x or 10.0.x.x), in a browser address bar. The username and password window may appear. Enter the information and get to the routers control panels. If you do not know the username and password, they are listed in the paperwork that came with the router, or you can google the information. For Netgear the default is admin and then password. For Linksys it may be just password in the password line. The admin is blank. For Belkin routers you need to click the Submit button only.
Once you have gained access to the router setup go to the wireless settings control panel and find the channel it is currently using. Change the channel and click save at the bottom of the screen. Exit the router control panel and try to reconnect. If you still have the same issues, reenter the router control panel and select another channel.
Need to print from your iPhone, iPad or another mobil device? You can use Apple’s Airprint technology, which does work well, but you need a printer that is compatible with Air Print. What if you have another type of printer that is not compatible?
FingerPrint allows you to print to any printer connected to your PC or MAC. Go to Collobos.com and download the appropriate version. A trial is available and if your experience is a good one, you can purchase it for about $20. A relatively cheap solution to a big headache.
In order for FingerPrint to work, both devices need to be on the same wireless network. Your DT or LT needs to be on the same wireless connection as the iDevice. For example, if your DT is wired and NOT wireless it will not work.
To print from your iDevice, go to a printable document, such as an email, select the Reply arrow and then select Print at the bottom of the screen. Your device should find the same printers that are listed on your wireless DT or wireless LT. Print to test the connection.
If you have deleted items on a Macintosh system they will end up in the Trash. When ready, most users will empty the Trash routinely to help keep their system free of unwanted data and to help keep the hard drive clean. What happens when the Trash will not empty?
The message reads that the items in the Trash cannot be deleted because they are “locked” or you do not permission to rid the system on the data. The solution is to download a tool that will “force” empty the Trash.
To obtain this tool, go to Google and search for Trashit. A free utility that will force the Mac system to empty the Trash and rid your system of unwanted data. We suggest using the CNET download site to obtain the tool.
The description of the tool is:
“This AppleScript force-empties your Trash and/or removes stubborn items. Especially useful if you have files or folders in the Trash with permissions set incorrectly, locked Trash items, want to securely delete a stuck item, or trash items from other partitions. If you drop files or folders onto the Trash It! icon, it will delete them immediately. If you double-click on it, it will clean out your Trash can.” (Noname Scriptware)
Very useful tool…
What happened to the microphone? On some systems, such as an all in one computer or on a Laptop, when you plug in external speakers the onboard speakers and microphone are disabled. To use the built in mic you need to unplug the external speakers. If you do not want to do that, then you will need to purchase an external mic that will work with the external speakers.
An annoying pop up appears every time I boot the system. On a PC, go to Start and enter msconfig in the Search window, (in Windows XP, click Start and then Run). Click on the Startup Tab, usually on the right side. Uncheck the offending application, then click Apply and Okay. Restart the system to test the solution.
I keep getting a Certificate error when online! Usually this is due to the Date and Time being reset to factory settings. Look at the clock in the lower right corner of the screen. Hover the mouse over the time and verify the correct date and time. It is probably set to an earlier Date making the Certificates invalid. Change the Date and Time to the correct specs and the problem should be resolved. The cause may be a faulty system board battery. Open the computer to make sure the battery is inserted correctly, or at all. If so, then replace the battery. You can purchase them at any Office Super Store.
When a customer told me their computer system would be shut down, completely, and then start up by itself, I thought that sounded strange. Computers don’t do that, so I thought.
After some research we discovered the solution was in the bios, (Basic Input/Output System), and had nothing to do with Windows. This made sense since the computer was shut down, and out of Windows altogether. To resolve this issue you need to enter the system bios at start up. As soon as you turn on the computer repeatedly tap the appropriate key to enter setup. For a Dell system it would the F2 key, for example. You will see which key to use at the logo screen during the initial boot.
Once in the bios, go the section for Power Management. You will need to disable, (or turn off), any reference to rebooting the system automatically. In the end, you do not want the system to have any capability to turn itself on. Exit saving the changes and reboot. Done.
There are several reasons why the internet is slow. Some of the more common causes have to do with the age of your equipment. First look at the cable modem or dsl modem and determine how old the box is. If you have had the same equipment for several years, (four of more), consider installing a new modem. (If you use dsl service make sure you have the username and password for logging on before you attempt the changes).
First, plug a system directly into the new modem, bypassing the router. Setup the internet service. Test the new connection. Once successful, reattach the router and move your connection from the modem back to the router and test the connection again.
If you have several systems on your network, have networked printers or other devices, remember to renew the IP addresses of each so there is no interruption in using those devices.
Now, the internet connections should be faster.
If you have used QuickBooks for several years and have recently noticed a significant slow down in performance, the issue may be resolved by archiving previous years’ data. The instructions to do this are available at the tip titled QuickBooks Issue Resolved
Archiving compresses the previous years’ transactions into summaries resulting in the details of each transaction being minimalized. Archiving will not result in any data loss and can be retrieved when necessary. We recommend starting the process two years at a time. For example, if you have accumulated ten years of data, archive years ten and nine. Check the performance. If necessary, archive years eight and seven. Follow this process until you have achieved desired performance.
Instructions By Dave Roberts, an eHow Contributor
Make a complete backup copy of the QuickBooks file before archiving. From the open company file, click on the “File” button on the top menu bar. The menu list that will pop down will include the “Make Copy or Backup” option; click on that option.
Allow another window to pop up asking where you want to save the backup copy. The default location to save backup files will be in the window and will be highlighted. If the highlighted default location is to an external hard drive, keep that location. If not, use the external drive or a flashdrive to save this backup. Sponsored Links
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Rename the file to indicate that this file is complete up to the point at which the prior year’s files are archived. Use the year and a designation like “archivedqbfile.” Set this file aside to be accessed only when the information from prior year transactions have to be found.
Clean up company data. You do this by clicking on the “File” button in the top menu bar. The menu that will pop up will include the option “Utilities.” Click on this option. The menu that will pop up from there will include the option to “Clean Up Company Data.” Click on this option.
Choose the type of cleanup to be done. The dialog box that opens will include two options for the cleanup of Company Data. The first is to remove transactions as of a specific date. This option will remove the details of all closed transactions as of a specific date. This is the option used most often at year’s end to remove the closed transactions from previous years. The second option is to remove all closed transactions.
Archiving or Closing Out Fiscal Years
Choose the Closing Date and Password. Typically this is done as a year-end exercise soon after the taxes are filed. The closing date should be the last day of the previous tax year. For example, if it is the 2010 taxes being prepared and it is currently 2011, the closeout date would be December 31, 2010.
Keep prior years’ transactions at the ready by choosing to archive files one year late. Some accountants prefer to close out two years prior to the tax year. In other words, in 2011 the tax closeout year would be 2009. This would allow the business owner to review recent transactions in detail. After the second year, there should be no reason to review these transactions.
Select a password to protect prior year files. After you have chosen the specific closing date in the first option, you will be prompted to create a password. This password will prevent accidental changes to transactions prior to the end of the closed year.
Adjust archives and end up refiling taxes. Changes made to a prior year transaction may result in changes in the company’s tax filing. If adjustments must be made, be prepared to discuss the changes with a tax professional to determine if an amended return must be filed.
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