When you try to close Quicken, (in this case v. 2017), the program hangs and does not shut down. It seems to freeze in place. Why?
Quicken has an automatic backup feature that can freeze the program when you try to exit. That feature can be turned off and the issue should be resolved. However, we suggest you leave the feature to remind you to backup your data on so you can make sure your financial data gets backed up periodically.
To turn off the auto backup feature, open Quicken, click on Edit and then Preferences. Click the Backup option in the left side column. Uncheck the Automatic backups feature. Make sure the Manual Backup reminder is checked and set the times option to what you desire, (we selected 3). That means every third time Quicken is used, (or closed), it will ask you to backup. Click OK and you are done.