When you try to scan a doc or image and send via e-mail you get an error message that there is a “server connection error. There was a problem connecting to the server. Press Retry or Ok to exit.” The error is resolved by resetting the web services function of the printer/scanner/copier.
On an HP unit look for the “HP ePrint” icon on the screen. Press it and select to Turn On or Enable. You will then be directed to enter your email address. A code will be sent to your email address that will have to be entered on the subsequent screen. After you have entered the data, you will be able to scan to email successfully.
Call us. We’re here to help.
The default settings in Windows 10 can be altered to reflect your own tastes. For example, the mode for the windows is either light or dark. The default is light, however, dark mode may be better for your eyesight, especially at night, (ironically). Another option are the colors of the title bars, windows borders, start, the taskbar and action center.
To test which color is best for you, place your mouse in an open area of the desktop and right click. Select Personalize and then Colors, (scroll down for that…). You can make your choices by clicking on a color first, then checking an item. For example, click the dark blue square and then check the box, or boxes, for it to take effect.
The option to for light and dark mode cannot be altered other than white or black. Dark mode has more of a contrast between letters and background so it may be easier on the eyes.
Call us. We’re here to help.
If you have a list of names and addresses compiled in Excel and wish to make labels the process can be confusing and frustrating. There are several steps that need to be taken to print your labels correctly.
First is to prepare your Excel data sheet for exporting to Word so you can print labels. Add a new row at the top of the list, (#1), by highlighting the existing first row and then clicking to Insert a new row. This results in a blank row 1. Title each column using the data in each column. For example, Name, Address, City, State and Zip. (Make sure the Zip column is formatted for zip codes or the zero will not appear). Next, save the excel sheet by naming it and saving in a place that is easy to access, such as the Desktop.
Open Word. Click on the Mailing(s) tab. Click Start Mail Merge, then click Labels. Here is where you select the label you will be using, (Avery 7160, for example). Click OK and then select, still under Start Mail Merge, Select Recipients and then Use Existing List. Find and open your list just saved to the desktop. After clicking OK, you will see the labels populate with text like “Next Record.” Now we need to insert the addresses.
Still under the Mailings tab, select Address Book. Here you will see an example of what the label will look like. If that is OK, click the button at the bottom right, Match Fields. This will show you where the data will be placed on the label. Make any changes necessary. Then click OK. Now, click Update Labels. This is a very important step often missed!! Now you will see your labels with the added text “Address Book.” Finally, click on the button in the menu to Finish and Merge, then Edit Individual Documents and the OK.
Now you are ready to print your labels! If you need to make any changes to the labels, such as delete or edit an address, you can do so right on the label sheet created in Word.
Call us. We’re here to help.
After purchasing a new MacBook you realize how difficult it is to click and drag any item on the desktop, within folders and to an external device or e-mail. The problem is with the default setting that comes with the new computers.
To change the setting, and return the click and drag feature as it was, go into Preferences. Click on Trackpad and uncheck “Force Click and haptic feedback.” Exit Preferences and try again.
Call us. We’re here to help.
When you try to close Quicken, (in this case v. 2017), the program hangs and does not shut down. It seems to freeze in place. Why?
Quicken has an automatic backup feature that can freeze the program when you try to exit. That feature can be turned off and the issue should be resolved. However, we suggest you leave the feature to remind you to backup your data on so you can make sure your financial data gets backed up periodically.
To turn off the auto backup feature, open Quicken, click on Edit and then Preferences. Click the Backup option in the left side column. Uncheck the Automatic backups feature. Make sure the Manual Backup reminder is checked and set the times option to what you desire, (we selected 3). That means every third time Quicken is used, (or closed), it will ask you to backup. Click OK and you are done.
When you open your WordPress file for your web site you find many comments have been added to the Comments section of the Dashboard. In some cases there could be hundreds if not thousands. How do we get rid of all at once?
Open your WordPress program. Click on Plugins, then Add New. In the Search bar, upper right corner, type in Delete All Comments Easily. Hit Enter and the plugin will appear. Click Install and then Activate. After it is installed, click on Tools and then select the plugin you just installed. The plugin will show you the number of comments that exist, you can either back out or click to remove them all with a check mark.
You use Google Chrome as the default browser and the text has been or has become unreadable. The font is not displaying correctly. What can be done?
First, close Chrome. Then open a internet page and type chrome://flags in the address bar. Un-check the box, or disable, the line that reads LCD text anti-aliasing, (you will need to scroll down the page a bit to find it). Then click the Relaunch button.
The text should be fine now.
It is because of the never ending battle to decipher people’s passwords that we have looked into and appreciate a creative way to further enhance your on-line security.
For years we have been suggesting that everyone rotate their passwords routinely to keep cyber-hackers off balance when trying to figure out your passwords. Now, that is not enough. A better way to thwart these attempts is to create passwords that are constructed of four random words that mean something to the end user.
For example, pick four words that relate to your past. TrojanPantherSachemScouts. Here you see four random words that have no meaning and do not make any sense to anyone else. You can make the password even tougher by replacing letters with characters. For example, Tr0j@nP@nth3rS@c4emScout$. A list of six variations could be created and used in a rotation of passwords, (do not use one for all sites).
Why do this? It has been found that hackers can break the “old style” password in less than twenty-four hours, yet it is said to take many years, (decades even!), to crack the new password style. “For the past 20 years we have been trained to create passwords that are hard for Humans to remember but easy for Computers to guess,” TED talk article. This practice is already being used with many new routers wifi connection passwords. If you look, you will find the new wifi passwords are two random words with random numbers. Put this effective approach to work for you…
Should you create the new passwords, it is strongly suggested you write down the four random words and store them in a safe place, (without the term password written on the note), in case you need to be reminded of what they are and in what order you wrote them.
Not having to enter your password every time you visit a favorite site is really convenient. However, not entering the passwords tend to let most people forget them. When their system breaks, or if the saved password list gets hit with malware or a virus rendering the list gone, you are stuck.
To solve this dilemma, we suggest printing out the list of saved passwords periodically and then file it away in a safe place. Remember to re-print the list if you update of change passwords.
To print the list of saved Chrome passwords: Click the three dots in the upper right hand corner, then click Settings. Scroll all the way to the bottom and click Advanced. Look for and click on Manage passwords. Once that list is open, click the eye icon to the right of the dots representing your saved password. The password appears. Click the eye for every password on the list. Once complete, scroll to the top of the page. Right click and Print. Once printed, look at where the page break is and repeat printing until your entire list is printed for you. NOTE: If you change a password, you only need to re-print the page where the changes occurred.
Not finding the mailboxes that you have meticulously organized can be frustrating. Mac Mail will allow you to Hide the folders the mail is in and if you do not know how to Show the folders they will be “lost” to you.
Open Mac Mail and roll your mouse over the name of your mail. For example, you import Gmail into your Mac Mail account. Roll the mouse over Google, (or Gmail), and you will see a plus sign (+) or the term Show. Click the term Show to show all the folders within Google. Or Hide to re-hide them. Clicking the plus sign will allow you to create a new folder within that file structure but will NOT allow you to Show or Hide the folders.