AOL uses proprietary software to make it difficult to change e-mail services by making it hard to download and save your email folders. They are not alone in this. With e-mail providers changing hands rapidly, (ie: Yahoo), it is smart to find a way to save the online email, folders and all.
This step will require you to download or install Outlook or Thunderbird. We used Thunderbird as it was a free option and can be kept separate from other Outlook accounts with ease. Note: Make sure to uncheck the option that makes Thunderbird your default email program. Once completed, click Finish and then run the software to enter your email information. The steps are easy to complete and when finished click to Get Messages. Your mail, folders and all, will begin to arrive.