Computer problems?
We come to you.
Andy Chapin started making house calls in Southbury in 1995. His son James works with him now, and this family business has fixed slow computers, stubborn viruses, printer meltdowns, dead Wi-Fi, and new phones nobody can figure out how to set up.
No call center, no stranger. You'll get a familiar face from a local family business, at your kitchen table, explaining what went wrong in plain English and fixing it on the spot.
We Come to You
No hauling a tower or a monitor to a shop. We come to your kitchen table and fix it there.
A Family Business
A family business led by Andy and his son James. Call back next year and you'll still get familiar faces who know your setup.
Plain English
We'll tell you what actually broke and what it costs before we touch anything. No jargon, no upsell.
Voted Best of Southbury, 15 Years Running
Chosen by the Southbury community for best computer and hardware repair.
How We Can Help
From computers that won't boot to phones nobody can figure out, this is what Andy and James do every day across western Connecticut. If it plugs in or connects to Wi-Fi, there's a good chance we've already fixed one just like it.
Computer Repair
PC and Mac repairs, hardware upgrades, screen replacements, and troubleshooting for any issue
Virus & Malware Removal
Complete cleanup of viruses, spyware, and ransomware plus security software setup
Wi-Fi & Network Setup
Home and office networking, router configuration, range extenders, and connectivity fixes
Data Backup & Recovery
Recover lost files, set up automatic backups, and protect your important documents
Printer Setup & Repair
Installation, wireless configuration, driver issues, and troubleshooting
Phone & Tablet Help
iPhone, iPad, Android setup, transfers, troubleshooting, and tutoring
New Computer Setup
Unbox, configure, transfer your files, and get you up and running
Email & Software Help
Email configuration, Microsoft Office, software installation, and account setup
IT Support
Ongoing IT support for small businesses and home offices, on-site across western Connecticut
Tech Training & Lessons
Patient, one-on-one tutoring to help you understand technology and feel confident using it
Tech Tips & Guides
Free, plain-English articles on the problems we help people with most.
How to Speed Up Your Slow iPhone
Is your iPhone slow? Here are simple steps to get it running smoothly again.
Read Article → WindowsWhat Happens When Windows 10 Support Ends in 2025
Microsoft ended support for Windows 10 in October 2025. Here's what that means for you.
Read Article → EmailHow to Use Gmail's Bulk Unsubscribe Feature
Clean up your inbox by unsubscribing from newsletters and promotional emails in bulk.
Read Article →Serving Western Connecticut
We're based in Southbury, but most of our calls are 20-40 minutes away in one of these towns.