Opening attachments

One of the more frustrating things to happen online is when you try to do something that worked but now does not.  A perfect example of this is opening an attachment to an email rather than downloading it first. We found different browsers have different settings when trying to open an attachment.  In Chrome, you … Read more


Like the name implies, this type of virus not only encrypts and holds hostage your critical data, but also demands a ransom be paid to decrypt the infected files.    Getting this virus, which comes in many variants, can cripple a business or home user. Here are some steps to take to prevent catastrophe: First:  … Read more

Zoom and Screen Resolution

If you have a wide screen monitor then you understand the frustration of changing your screen resolution to get the online resolution to be larger and better able to read or to play games.  For example, if you play some of the online games, the game board, (such as Monopoly), is too small to enjoy … Read more

Internet Malware

While you are online, you click a link that takes you to a site that causes your system to communicate to you that a virus or malware has infected your computer.  It goes on to tell you that you need to call the number on the small white window that pops up, and will not … Read more

One Drive

One Drive is a product that allows the user to store data on the “cloud” and access it from anywhere there is an internet connection.  It is secured by a username and password created when you set it up.  Go to and click to sign up at the bottom of the screen. Recently we … Read more