Ccleaner, downloaded from this link:   http://chapinbusiness.com/?page_id=298  is a great utility that will help keep your computer clean and free of the things that ails our systems.  Some of the features can be set to make it easier to use. Open Ccleaner and click on Options, (left side column), and then click on Settings, (top of … Read more

When you receive an attached word document and download it, the date on the document changes to the current date.  What if I need the original date to stay? The feature you are referring to is found in the menu option Insert. Then click Date and Time, (located in the text section of the ribbon).  … Read more

Most Companies are emailing their invoices.  Saves paper, good for the environment and saves money.  How do we change what is pre-written in the body of the email?  By default, the email message that comes pre-loaded cannot be altered.  You will need to create a new template to use. Open your QuickBooks file.  Click on … Read more

After finally upgrading my computer from Win7 to Win10 the Adobe Reader program opens one file and then will not open any others or create pdf files.  The program just does nothing when I click to use. The solution is to disable Protected Mode.  First, make sure you can open Reader DC.  If you cannot, … Read more

If you want to quickly view your desktop without having to minimize the many windows that are open, you can do so.  First, click on the Start button and click the gear icon for Settings.  Then click Personalization, then Taskbar, (at the bottom).  Then click to turn on “Use Peek to preview the desktop…” Now … Read more

This one is easy.  If you are a fan of the “old school” Start menu you can have it back, (almost).  Hover your mouse over the start button and right click.  A textual menu appears, just as it used to. Of course all of these items are available through the standard menu, however, you will … Read more

When you open QB a pop-up ad appears asking you to upgrade or purchase a product.  It only happens at startup and you can X out.  If you are finding these annoying, there is a way to stop all of them. With QB open and signed in, click on Edit, Preferences, select General on the … Read more

If you are the type of end user that loves having multiple windows open on the desktop, then Shake is for you.  Shake allows the user to click, hold and shake a window to minimize all others, leaving only the desired window open.  Shake again and the minimized windows re-appear.  Simple and easy way to … Read more

Quick Assist allows one person to remotely connect with another.  It connects two computers so that one PC will remotely control another PC.  To access this Windows 10 feature, type Quick Assist in the Search window near the Start button. You will need a Microsoft account to sign in.  If you do not have one, … Read more

Yes.  It is important to repeatedly clean your computer during the pandemic.  How you do so is just as important.  First, use a disinfectant wipe to clean frequently touched surfaces.  These include keyboard, mouse, front of your computer desktop or the covers, (top and bottom) of your laptop and the power cord if you are … Read more