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iPhone & iOS Help

iPhone tips, troubleshooting, and how-to guides for iOS users. Learn to fix common iPhone problems and get more out of your device.

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Windows Help & Tips

Windows 10 and Windows 11 help guides. Fix common Windows problems, learn keyboard shortcuts, and optimize your PC performance.

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Outlook & Email Help

Microsoft Outlook tips and email troubleshooting. Fix common Outlook problems, manage your inbox, and set up email accounts.

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Security & Virus Removal

Computer security guides, virus removal help, and scam prevention tips. Protect yourself from malware, phishing, and identity theft.

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Small Business Tech Help

Technology guides for small business owners. QuickBooks help, office setup, backup solutions, and productivity tips.

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Tech Help for Seniors

Easy-to-follow tech guides for seniors. Simplify your iPhone, connect with family via video calls, and learn technology at your own pace.

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Tech Training

How to Video Call Your Grandkids: FaceTime vs Zoom for Seniors

Here in western Connecticut—from Litchfield County down through Fairfield and New Haven—we've helped hundreds of grandparents set up video cal...

Read More → iPhone

Simplifying Your iPhone for Seniors: 10 Essential Settings

Here at Chapin Business Services, we help seniors throughout Litchfield, Fairfield, and New Haven counties make their iPhones easier to use. W...

Read More → Small Business

Setting Up a Home Office in a Small Space: Tech Essentials Under $500

Whether you're working from your dining room table in Southbury or converting a spare bedroom in Litchfield County, you can set up a productiv...

Read More → Hardware

Best Printers for Home Offices (And How to Fix Common Problems)

If you work from home in western Connecticut—whether you're in Litchfield County, Fairfield County, or over in New Haven County—you know that a good p...

Read More → Small Business

How to Back Up Your Business Data: A Complete Guide

Here in western Connecticut—whether you're in Litchfield, Fairfield, or New Haven County—we've helped hundreds of small business owners recove...

Read More → Software

Microsoft 365 for Small Businesses: Setup and Best Practices

Here in western Connecticut—from Litchfield County down through Fairfield and New Haven counties—we help dozens of small businesses get set up...

Read More → Security

Password Managers for Families: Which One Is Best?

Here in western Connecticut—from Litchfield County down through Fairfield and New Haven counties—we help families every day who are tired of r...

Read More → iPhone

How to Transfer Photos from iPhone to Windows PC

Here at Chapin Business Services, we help folks all over western Connecticut—from Litchfield County down through Fairfield and New Haven count...

Read More → iPhone

Apple Watch Not Syncing with iPhone? Troubleshooting Guide

Here at Chapin Business Services, we help families throughout Litchfield, Fairfield, and New Haven counties get their Apple devices working to...

Read More → Hardware

External Hard Drive Not Showing Up? Data Recovery Options

Here in western Connecticut, from Heritage Village in Southbury to homes throughout Litchfield, Fairfield, and New Haven counties, we get call...

Read More → Tech Training

How to Connect Streaming Services to Your TV (Netflix, Hulu, Disney+)

Here in western Connecticut—from Litchfield County down through Fairfield and New Haven counties—we get calls every week from folks who want to watch...

Read More → Hardware

What to Do When Your Computer Won't Turn On

Computer won't start? Follow these simple troubleshooting steps that fix the problem 60% of the time, or call us for same-day help in western CT.

Read More → Internet

Why Is My WiFi So Slow? 8 Things to Check First

Slow WiFi driving you crazy? Check these 8 simple fixes before calling for help. Most take less than 5 minutes to try.

Read More → QuickBooks

QuickBooks Running Slow? 7 Fixes That Actually Work

QuickBooks running slow? Try these 7 proven fixes that work for Connecticut small businesses. Most take less than 10 minutes.

Read More → Mac

Switching from PC to Mac: What Small Business Owners Should Know

Thinking about switching your small business from PC to Mac? Here's what Connecticut business owners need to know before making the move.

Read More → Security

Has Your Computer Been Hacked? A Simple Checklist

Think your computer's been hacked? Follow this simple checklist to identify the warning signs and protect yourself from identity theft.

Read More → Security

Phishing Scams in 2026: How to Spot and Avoid Them

Connecticut residents are losing thousands to phishing scams. Learn the warning signs and protect yourself from fake Eversource bills and Medicare fraud.

Read More → Security

What to Do If Your Email Gets Hacked (Step-by-Step Recovery)

Discovered your email was hacked? Follow these clear steps to secure your account and protect your banking, healthcare, and personal information.

Read More → iPhone

iPhone Storage Full? How to Free Up Space Without Deleting Photos

Your iPhone storage is full of Connecticut memories. Learn how to free up space without losing a single photo from Lake Waramaug or Lighthouse Point.

Read More → Mac

MacBook Running Hot and Loud? 5 Ways to Fix It

Is your MacBook overheating and sounding like a jet engine? Here are 5 practical fixes you can try at home before calling for help.

Read More → Windows

Windows 11 Update Stuck or Failing? How to Fix It

Windows 11 update stuck? Learn simple fixes that work, plus when to call a professional for help with older PCs in Connecticut.

Read More → Windows

Computer Frozen? How to Recover Without Losing Your Work

Your computer froze with unsaved work? Don't panic. These simple steps can help you recover everything before you lose hours of progress.

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Should You Upgrade to Windows 11 in 2026?

Windows 10 support ends October 2025. Here's what Connecticut residents need to know about upgrading to Windows 11 and keeping your computer secure.

Read More → Internet

What Internet Speed Do You Really Need for Streaming?

Buffering during movie night? Learn what internet speeds you actually need for streaming and how to test if you're getting what you pay for.

Read More → Mac

LibreOffice

If you have just updated your Mac system to Yosetime, (10.10.3), and were using an older document producing program, such Apple Works, you will have to update the program to view, edit and print your

Read More → Outlook

Outlook PST password recovery

When you need to import data from a backup or copy of your pst file Outlook will, at times, ask for the files password. You enter the correct password, however an error pops up stating it is the inco

Read More → Windows

Windows 10 Tweaks

There are a lot of nice things about Windows 10. The interface is better than Win8 and the speed has improved at startup. Here are several items you can tweak to make the new operating system more t

Read More → Outlook

Outlook Data Files

As your Outlook data file increases in size so does the risk of corruption and lost email, contacts and calendar. To see the size of the data file, go to the location of the file,

Read More → Windows

Tracking Changes in Word 2010/2013

If you have a document that needs to have comments and/or editing tracked, you can turn on that feature in Word 2010 and 2013 by clicking on the menu option Review. Look and click Track Changes, then

Read More → Windows

(Win10) Critical Error: Start Menu and Cortana are not working…

When you start your Windows 10 system, you can sign in and the system gets part way to the desktop when the error message appears: “Critical Error: Start Menu and Cortana failed to load. We will try

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Windows 10: Where’s my desktop?!

When you boot your system the desktop does not load, however, the tile view is active. Tile view is very similar to Windows 8. In fact, Win10 was built to look more like Win7 and less like the Win8

Read More → Chromebook

Google Bookmarks

While it is a good idea to go into the Settings of Chrome,

Read More → Outlook

Outlook Fonts and Styles

Choosing the correct font and font style for your email messages is important. It denotes your own personality in a way. However, the font and styles can change due to an upgrade to the Office progr

Read More → Windows

Windows Directory Statistics

Having a hard drive that is running out of space is frustrating when you do not understand how your drive filled up to begin with. There is a neat utility that is effective at showing where all the s

Read More → Outlook

Adding Gmail to Outlook

Many already know you can add your Gmail account to Outlook. Doing so has many advantages that some find helpful. Setting it up can be a frustrating experience if you do not take some preliminary ste

Read More → Windows

Windows 10 Tips – Start Menu

With over 200 million devices running Win10 it may help to know there are a several tips that can make the OS easier and more convenient. This is the first in a series of Tips that will allow the end

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Windows 10 Tips – Privacy

With over 200 million devices running Win10 it may help to know there are a several tips that can make the OS easier and more convenient. This is the second in a series of Tips that will allow the en

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Windows 10 Tips – The Look

With over 200 million devices running Win10 it may help to know there are a several tips that can make the OS easier and more convenient. This is the third in a series of Tips that will allow the end

Read More → Hardware

Keyboard Shortcuts: Dual Monitors

Having dual monitors allows you to open programs on different screens. This is a very efficient solution when the user constantly needs to “alt-tab” between programs. Open one program and drag it to

Read More → Iphone

Creating space on an iPhone

No matter how much space you have on your iPhone, it seems not enough. You can increase your available space on the iPhone and increase personal privacy at the same time.

Read More → Iphone

Permanently delete text messages on an iPhone

In an earlier Tip we discussed how to create more space on your smart phone by removing text messages you don’t need to save. As you may know, those messages are still stored on the iPhone data base

Read More → Iphone

Securing your iPhone

It’s been in the news lately. Should Apple allow the US Government access to a phone? Maybe both sides are correct. In any event, securing your phone is as important today as ever and the story has

Read More → Windows

Getting rid of the Win10 upgrade reminder

Windows 10 has proven to be a pretty nice upgrade from Windows 7. However, if you do not want to upgrade, how do you get rid of the reminder that continually pops up near the clock? You can, and it

Read More → Outlook

Outlook: Printing Tables / Lists

The Table View option in Outlooks Printing options allows the end user to create customized views and printable formats. The data can be displayed in a list format so that a lot of data can be seen o

Read More → Windows

Missing Date: Quick Tip

In the bottom right hand corner of the screen is the date and time. The time shows but not the date. What happened?

Read More → Windows

Protected View in Word

If your Word program opens reasonably fast but not so when you click on a file to open, either locally or over a network, the issue may have to do with a setting that handles Protected View.

Read More → Mac

Moving Mac files to a PC

What should be an easy process is made difficult because of the different file types each system uses. PC’s cannot easily read Mac files, so transferring them to a PC is not possible, unless…

Read More → Iphone

How to save battery power when you really need to

The iPhone comes with a power save feature that extends the battery for times when you are not able to charge the phone. Sporting events, gatherings, camping trips, etc are some examples where you ca

Read More → Windows

Flip and Rotate Video Utility

Have ever created a video or downloaded a video only to find out it is upside down or rotated incorrectly? To make it worse, the video is a clip of something that cannot be replicated, such as a grad

Read More → Iphone

iPhone backups

The screen broke on my iPhone and need to get it replaced. As with any service to the smart phones, you want to make sure your data is backed up prior to any work being done. Even if iCloud is used,

Read More → Windows

Quickbooks Advertising

I use QuickBooks 2014 and have become annoyed with the up selling that create popups whenever I start the program. Now I am getting script error messages because there is something corrupted within t

Read More → Windows

QuickBooks Script Errors

Script errors are typically caused by something within Internet Explorer or Microsoft Edge. If you are using another browser as your default then you can get rid of the script errors by simply making

Read More → Windows

QuickBooks: Keeping Multi User Active

When you want to have more than one user accessing QuickBooks at the same time you are required to have the program set to Multi User Mode. To use QB in that mode, click on File, then select Switch t

Read More → Mac

MAC Scroll Bar is gone!

When you open your Mail, or any, program on a mac the ability to use the scroll bar to move up and down is not always present and it is a real pain to find and use. Can the scroll bar just remain vis

Read More → Outlook

Outlook will not start past “Processing”

When this happens it is usually caused by an Add-In. You can disable them to resolve the problem.

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Email stuck in outbox using Outlook

There are times when an email will not send and gets “stuck” in the outbox using Outlook. Usually this is due to either a corrupt email or an attachment that is too large to send by email. In either

Read More → Windows

Task Scheduler Corrupt

A scheduled task is a very convenient way to get things done on a computer without having to remember to do them. Many items can be checked off the “to do list” by simply having it listed as a schedu

Read More → Internet Explorer

Zoom and Screen Resolution

If you have a wide screen monitor then you understand the frustration of changing your screen resolution to get the online resolution to be larger and better able to read or to play games. For exampl

Read More → Outlook

Outlook 2016, (Office 365)

When you open Outlook 2016 the program stays minimized and, once it does open, the restore feature, (the middle button in the upper right corner, next to the minimize button), does not work. When clic

Read More → Hardware

Business Continuance

No matter the size of your business, the ability to continue doing business after a catastrophic event can be critical to the long run success of your company. Setting up a plan is simple if you foll

Read More → Outlook

Outlook Columns

If you have a lot of email and store a lot of email in Outlook you may reference past emails often and do not want to waste time, (or clicks), resizing a column to see who sent the email, who it was s

Read More → Outlook

Outlook:  HTML format

When you click to respond, (reply), to an email some of the text features are not available, (greyed out). Why does that happen?

Read More → Outlook

Outlook does not recognize the email address

You have been sending email to a particular address for a long time. Now you get an error message that reads “Outlook does not recognize the email address.” The email will not send.

Read More → Outlook

Outlook: Archiving Email

If you have an extremely large pst file, exceeding 4 GB, you need to consider archiving your email. Archiving stores the emails that you may not need daily, but do not want to delete. The program wi

Read More → Internet Explorer

Ransomware

Like the name implies, this type of virus not only encrypts and holds hostage your critical data, but also demands a ransom be paid to decrypt the infected files. Getting this virus, which comes in

Read More → Outlook

Outlook keeps sending my email to the Delete folder!

Every email I get ends up in the Deleted Items folder before I have a chance to read it?

Read More → Outlook

Outlook is very slow attaching files to email

This can be one of the most frustrating issues with Microsoft Outlook. Outlook is running fine but when I try to attach a file to an email the process slows to a crawl. Frustrating!

Read More → Hardware

How to change the sensitivity of a touchpad on a laptop

When you move your hand across the touch-pad of many laptops the mouse seems to move all over. The reason may be the sensitivity level of the device is set to high. Reducing the sensitivity of the t

Read More → Windows

Fix a corrupted Recycle Bin

When you try to delete or empty the Recycle Bin you receive the error message that it is corrupted. You can not delete files or empty the Trash.

Read More → Windows

Files, Shortcuts will not open

The issue can be resolved by changing the default security settings on both the computer where the program is housed and on your system.

Read More → Internet Explorer

Opening attachments

One of the more frustrating things to happen online is when you try to do something that worked but now does not. A perfect example of this is opening an attachment to an email rather than downloadin

Read More → Mac

Hidden Mailboxes in Mac Mail

Not finding the mailboxes that you have meticulously organized can be frustrating. Mac Mail will allow you to

Read More → Mac

Click and drag on the new MacBook

After purchasing a new MacBook you realize how difficult it is to click and drag any item on the desktop, within folders and to an external device or e-mail. The problem is with the default setting t

Read More → Windows

Making labels, (using Office version 2010 or later)

If you have a list of names and addresses compiled in Excel and wish to make labels the process can be confusing and frustrating. There are several steps that need to be taken to print your labels cor

Read More → Windows

Windows 10 Personalized (Ver 1809)

The default settings in Windows 10 can be altered to reflect your own tastes. For example, the mode for the windows is either light or dark. The default is light, however, dark mode may be better fo

Read More → Hardware

Scan to E-mail issue (HP)

When you try to scan a doc or image and send via e-mail you get an error message that there is a “server connection error. There was a problem connecting to the server. Press Retry or Ok to exit.”

Read More → Windows

Chrome: saved passwords and bookmarks

While most backup programs are setup to save profile data, (documents, pictures, desktop, etc), there is vital data that should be included, but may not be part of the profile. If you are like many o

Read More → Ios

Saved Passwords on the iPhone

If you need to find your password that is saved on your iPhone the process to see those is:

Read More → Ios

iPhone data recovery/backup

If you do not use icloud, or have run out of space and do not want to pay for additional storage, you can use a utility called

Read More → Ios

iPhone data recovery/backup

If you do not use icloud, or have run out of space and do not want to pay for additional storage, you can use a utility called

Read More → Security

Use Strong Passwords to Prevent Identity Theft

We all love to share what is happening in our lives on platforms such as Facebook. There is nothing wrong with sharing IF you are careful doing so. Here are some ideas to help protect yourself on so

Read More → Security

Credit Card Skimming and Preventing Identity Theft

Online shopping is very convenient and easy. It is also the best way to get hacked. We use our personal information and credit card data to purchase items. Most online sites have taken additional s

Read More → Security

Delete Old Accounts to Prevent Identity Theft

We have been using online accounts for decades now. Do you remember all the ones you signed up for? Leaving old accounts active and not in use can be a hackers dream come true. They can hack the ac

Read More → Security

Preventing Identity Theft by Destroying Your Sensitive Documents

Low Tech ID theft It is still a great way for thieves to steal your data. If you put your trash out at the driveway for the garbage truck to pick up you are at risk of a criminal stealing your data r

Read More → Microsoft Office

How to Get Rid of Dots Indicating a Space Between Words

It can be extremely annoying when you go to type in Word and after each character there appears a dot.

Read More → Mac

Scanning software on a Mac computer

Even Macs get viruses. Having an antivirus program makes sense. However, when you download and install one, the error message pops up stating your system is only partially protected! Why is that an

Read More → Outlook

Outlook

When Outlook is being closed the program will run in the background syncing up with the email service. Doing this insures your email will be up to date and running as expected. However, sometimes wh

Read More → Physical Care

Cleaning Computers during the Pandemic

Yes. It is important to repeatedly clean your computer during the pandemic. How you do so is just as important.

Read More → Windows

Quick Assist

Quick Assist allows one person to remotely connect with another. It connects two computers so that one PC will remotely control another PC. To access this Windows 10 feature, type Quick Assist in th

Read More → Windows

Shake

If you are the type of end user that loves having multiple windows open on the desktop, then Shake is for you. Shake allows the user to click, hold and shake a window to minimize all others, leaving

Read More → Quickbooks

Pop-Up Ads in Quickbooks

When you open QB a pop-up ad appears asking you to upgrade or purchase a product. It only happens at startup and you can X out. If you are finding these annoying, there is a way to stop all of them.

Read More → Windows

“Secret” Start Menu in Windows 10

This one is easy. If you are a fan of the “old school” Start menu you can have it back, (almost). Hover your mouse over the start button and

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Quick Desktop View (Peek)

If you want to quickly view your desktop without having to minimize the many windows that are open, you can do so. First, click on the Start button and click the gear icon for Settings. Then click P

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Adobe Acrobat Reader DC

After finally upgrading my computer from Win7 to Win10 the Adobe Reader program opens one file and then will not open any others or create pdf files. The program just does nothing when I click to use

Read More → Quickbooks

QuickBooks Tip

Most Companies are emailing their invoices. Saves paper, good for the environment and saves money. How do we change what is pre-written in the body of the email? By default, the email message that

Read More → Windows

Automatic Date setting in Word

When you receive an attached word document and download it, the date on the document changes to the current date. What if I need the original date to stay?

Read More → Windows

Quick Tip: Ccleaner

Open Ccleaner and click on Options, (left side column), and then click on Settings, (top of the list). Click the radial button next to Custom Clean under the heading Ccleaner Home Screen. When you n

Read More → Quickbooks

Quick Tip: QuickBooks Font Size

If the default font settings for invoices in QuickBooks is not want you want, change it.

Read More → Quickbooks

QuickBooks error when opening

If you still get the error, try installing the QuickBooks Tool Hub which includes the utility called Print Repair Tool, (large green button in the Hub). Google the Hub and download the file to instal

Read More → Hardware

What is my Wi-Fi password?

It is easy to do. Forgetting the Wi-Fi password is a common occurrence. There are several ways to find out what the password is. Try these steps:

Read More → Ios

ICloud Syncing

In this case we have several mac computer systems that sync photos to an iCloud account. An iPhone is the device used primarily to take pictures and sync to iCloud. The problem is the iPhone will no

Read More → Security

Ransomware Protection

If this has happened to you then you understand the devastation this can have on your business or home files. Ransomware gets onto your system through seemingly innocent online behavior. The virus c

Read More → Ios

Instagram & Offloading Apps (iPhones)

If you use Instagram on your iPhone issues can arise that can be frustrating. Uploading pictures or a video can take an extraordinary amount of time. Seems to stall uploading the files. Attempts to

Read More → Mac

Screen Saver Password, Mac

When you close the lid on your Mac Book or when the screen saver activates on the iMac, you need to re-enter the password

Read More → Ios

iPhone can’t use apps without the internet connection, (wifi)

When I am out of the office/home and away from a internet connection, (wifi), I would try to make a call, use Maps or try to use another app, the error message would tell me that it can not make a cal

Read More → Streaming

Streaming Apps Stop Working

For a few days now you can only access the applications on your streaming device but not any content. For example, you open Paramount+, scroll to a series or movie, click to play but it buffers forev

Read More → Outlook

Using Outlook with a third party E-Mail

For a lot of people, Outlook is the preferred software for looking at email and storing it. The format is something people like. Setting a third party email, such as Gmail, can be configured so you

Read More → Windows

Maximizing the Minimized

When you open a program it will minimize right away to the start bar and you cannot get the program to show on the screen. It just sits there, minimized!

Read More → Facebook

Facebook Admin privileges gone!

You access you FB account only to find out you cannot make changes to the account. You cannot post or put in new pictures, etc. What happened?!

Read More → Windows

Windows 10 Update Issue

Windows 10 Update Issue

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Metered Windows Updates

Metered Windows Updates

Read More → Quickbooks

QuickBooks Error and Internet Explorer

QuickBooks Error and Internet Explorer

Read More → Microsoft Office

Removing hyperlinks in Excel (2010 and later)

Excel will automatically add a hyperlink to, for example, an email address you have entered on a spreadsheet for reference. Problem is, the hyperlink is never used and if accidently “rolled over” wil

Read More → Microsoft Office

Why aren’t zeros appearing in Excel?

It seems simple enough. You type a number that starts with a zero, such as a cvv code, zip code or other identifier, and it just does not appear. When we look it up online, the directions to correct

Read More → Streaming

Apple iTunes bill seems high

If you are questioning the iTunes bill there is a simple way to look at the charges right from your iPhone. There you can change your subscriptions or cancel altogether.

Read More → Quickbooks

Email using QuickBooks

Issue: you set up QB to email invoices, estimates, etc, but it will not get past the password window even though you are certain the password is correct for your Gmail account.

Read More → Quickbooks

QuickBooks will not open due to payroll update error

This is due to a recent payroll update that went wrong.

Read More → Windows

How to get programs to stop loading automatically

You should not need Edge, or other internet browsers, to run during startup. If you want to use an app, simply double click to run. Automatically starting applications can use valuable system resour

Read More → Hardware

Energy Savings

With the cost of everything rising, there are some things you can do with your tech to help save some money. Try the following:

Read More → Windows

Fast Startup

Windows has an option for fast start up. This allows the system to load startup items into the ram, and keeps that information there so the next time you turn on the system, or come out of hibernatio

Read More → Quickbooks

QuickBooks Closes Immediately: Complete Troubleshooting Guide

QuickBooks is an essential business accounting software that many companies rely on for daily financial operations. However, when the program suddenly closes immediately after opening or when trying t

Read More → Quickbooks

QuickBooks Closes Immediately, Part 2: Advanced Solutions for Persistent Issues

While the first part of our QuickBooks troubleshooting guide covered the basic solutions using QuickBooks Tool Hub, some users experience more persistent closing issues that require additional trouble

Read More → Outlook

Outlook vs Gmail: How to Fix Sending Issues and Email Authentication Problems

Email communication is essential for modern business operations, and many users rely on Microsoft Outlook to manage their Gmail accounts. However, when Outlook suddenly stops sending emails while stil

Read More → Outlook

Outlook Errors: How to Fix PST File Access Issues and Email Problems

Microsoft Outlook is a critical business communication tool that many organizations rely on for daily email operations. However, when Outlook encounters errors preventing access to your email data, it

Read More → Ios

Ways to maximize your phone battery

Ways to maximize your phone battery

Read More → Uncategorized

AOL Update

AOL recently updated the interface on the AOL.com site. That resulted in the mail page looking very different. If you do not want to keep the new look, you can return to the “old” look be taking a c

Read More → Uncategorized

HP Printing issue

When you attempt to print to your HP printer and you are enrolled in HP Instant Ink, you get an error message that tells you there is an account issue that has to be resolved in order to continue to p

Read More → Uncategorized

Google Chrome Crashes

When you open Google Chrome you get the “Aw Snaps” crash page. When you try to go to another page on the internet you continue to get the crash pages. Chrome simply does not work.

Read More → Uncategorized

Google Password Checker

First, this tip assumes you have saved passwords using the Chrome browser and you have a google account. If you do, you will see your initial or image in the upper right corner of the screen. Click

Read More → Uncategorized

Small print

All of a sudden when you go to print the result is very small print taking up less than half the page where it should have taken up the entire page. This happens online with email and offline printin

Read More → Uncategorized

Not getting email

If you are not getting your email as expected, there is a step to take that may resolve the issue. You can send email, but cannot figure out where the new email coming in is located. Passwords and s

Read More → Uncategorized

Scanning Tip (Windows)

A great solution to many scanning issues is the Microsoft Scan App. You can download it from the MS Store or search for it online. Once downloaded, click to install the application. Then run it aft

Read More → Uncategorized

7 tips and tricks to extend iPhone battery life

Tapping the “Last 10 Days” toggle on the right-hand side gives you a broader look at what’s been eating up your power.

Read More → Uncategorized

HIDDEN IPHONE TRICKS THAT WILL MAKE LIFE EASIER

If you’re scrolling down a webpage and want to return to the top, tap the top center of your screen next to the front-facing camera. This tap will pull you back to the top. Not only can you do this on

Read More → Uncategorized

Photo album (creating)

One of the better FREE versions of photo book making software is Canva.

Read More → Uncategorized

Remove duplicate photos on iPhone and Android

2. Scroll down to the updates section and tap Duplicates.

Read More → Uncategorized

Use emoji on your iPhone

With a tap of your finger, you can bring words to life with emoji.

Read More → Uncategorized

Updated Microsoft Word Tips

You can control access to a document by implementing a password for it. Passwords are case-sensitive and can be a maximum of 15 characters long. Create a strong password, ideally one that you can easi

Read More → Uncategorized

How to connect your iPhone & Android to use Bluetooth: A Step-by-Step Guide

Bluetooth technology is a wireless communication protocol that allows devices to communicate with each other in close proximity.

Read More → Uncategorized

Printing Issue

When you print, scan or copy any document, a line appears at the top of the page, (on the first page only if you print multiple pages), that reads similar to:

Read More → Uncategorized

4 Ways to Protect Yourself Against AI Guessing Your Passwords

The strongest passwords are at least 17 random characters. Use an automated password generator like Norton Password Generator or the Avast Random Password Generator for best results.

Read More → Uncategorized

How to stop spam text messages on iPhone

Now, when you receive a message from a sender that is not in your address book, the message will be sent to the ‘

Read More → Uncategorized

How to stop the never-ending stream of spam emails

The short answer is you can’t stop the spam, but you can filter it out of your life by creating Gmail filters that will help you manage email that will make your life a lot less hassled by spamaholics

Read More → Uncategorized

How to speed up your slow iPhone

Restarting your iPhone helps to free up iPhone RAM, ensuring a smooth user experience.

Read More → Uncategorized

How to clear RAM on iPhone with AssistiveTouch

On newer devices with Face ID, namely, iPhone 15 series, iPhone 14 series, iPhone 13 series, iPhone 12 series, iPhone 11 series, iPhone XS, XR, and X, you can reset the RAM with AssistiveTouch. Here’s

Read More → Uncategorized

How to change the display from two pages to one in Microsoft Word

Here you can also change the display of the single page.

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Have the iPhone or Android read aloud to you

Have the iPhone or Android read aloud to you

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Fix Chrome sync issues (iPhone/Android)

If you signed out of a Google service, like Gmail, Chrome will pause sync. To turn sync back on, sign in to your Google Account:

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How to Maximize your Privacy; iPhone & Android settings

The “Improve Search” feature allows Apple to store your searches from Safari, Siri, Images, and more. If privacy is a top concern, you might want to disable this. Here’s how to turn it off:

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QuickBooks Update Issue: How to Fix Frozen Update Installations

QuickBooks is an essential business accounting software that millions of users rely on for managing their finances, invoicing, and bookkeeping. However, like any software, QuickBooks requires regular

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Google Photos: Complete Guide to Cloud Photo Management and Organization

Google Photos has revolutionized the way we store, organize, and share our digital memories. Far more than a simple photo repository, this powerful cloud-based service offers comprehensive photo manag

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Quicken Sounds Stop: How to Fix Audio Issues in Quicken

Quicken is a popular personal finance management software that helps users track their money, manage budgets, and monitor financial goals. One of the features that many users enjoy is the audio feedba

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Windows 11 Controlled Folder Access Blocking Legitimate Apps: Complete Fix Guide

Windows 11’s Controlled Folder Access is a powerful security feature designed to protect your important files from ransomware and other malicious software. However, this security measure can som

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How to Stay Incognito When Making Calls: Complete Privacy Guide

In today’s connected world, maintaining privacy when making phone calls has become increasingly important. Whether you’re calling a business contact, making a private call, or simply want

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iPhone & Android Cleanup and Tune Up: Complete Maintenance Guide

Regular maintenance is essential for keeping your smartphone running smoothly and efficiently. Over time, phones accumulate dust, unused apps, cached data, and outdated software that can slow down per

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Keyboard Issue: How to Fix When Nothing Types on Screen

Have you ever experienced a frustrating situation where you’re typing on your keyboard, hearing the clicking sounds, but nothing appears on your screen? This is a common accessibility setting is

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Cell Phone Quick Tips: Essential Features and Troubleshooting Guide

Your cell phone is packed with useful features and capabilities that can make your daily life easier and more efficient. From read receipts to email management and data backup, understanding these fea

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How to Transfer Photos and Videos Off Your iPhone/Android and Still Keep Full Access: Complete Guide

Want to keep your pictures safe and accessible? Want to create more free space on your iPhone or Android? The best way to protect your pictures and videos and free up space is to use iCloud, OneDrive,

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How to Find and Manage All Your Online Accounts Linked to Your Email: Complete Security Guide

It is not unusual for people to have dozens of online accounts, ranging from frequently used services to one-time sign-ups that are easily forgotten. With the increase of data breaches, it has become

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How to Use Facebook’s Privacy Checkup to Secure Your Profile: Complete Security Guide

In today’s digital world, protecting your personal information on social media platforms is more important than ever. Facebook’s Privacy Checkup tool provides a comprehensive way to review

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How to Teach Your iPhone or iPad to Recognize People’s Faces in the Photos App: Complete Guide

Organizing one’s photos by date or occasion is by far the most common methodology in photography. More than ever with iOS, Apple is trying to alleviate the issues outlined above by giving promin

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How to Use Gmail’s Bulk Unsubscribe Feature: Complete Guide for Web, Android, and iOS

Are you drowning in promotional emails? Google has just made it easier than ever to regain control of your inbox with Gmail’s new Manage Subscriptions tool. This powerful feature allows you to u

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6 Ways to Speed Up Email & Downloads on Your Phone: Complete Performance Guide

Slow email loading and sluggish downloads can be incredibly frustrating, especially when you’re trying to stay productive on the go. Whether you’re waiting for important emails to load or

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Things You Can Do with an iPhone: Hidden Features and Pro Tips

Your iPhone is packed with powerful features that go far beyond making calls and sending texts. From Siri’s advanced capabilities to accessibility features and camera tricks, there are countless

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Windows 11 Requirements: Complete System Requirements and Compatibility Guide

Windows 11 represents Microsoft’s most significant operating system update in years, bringing a modern interface, enhanced security features, and improved productivity tools. However, these impr

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What Happens When Windows 10 Support Ends in 2025? Complete Guide to Your Options

Windows 10 is reaching the end of its official support on October 14, 2025. That means Microsoft will stop releasing new features and routine security updates for the general public. For most users, t

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How to Solve Common Jitterbug Phone Issues: Complete Troubleshooting Guide

Jitterbug phones are specially designed for seniors, making them user-friendly with large buttons and a simple interface. However, like any technology, they can sometimes face issues that need trouble

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How to Get Siri to Read Any Text on iPhone or iPad: Complete Setup Guide

Your iPhone and iPad have powerful built-in accessibility features that can read any text on your screen. Whether you are reviewing documents, reading long articles, or want to give your eyes a break,

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Essential iPhone Tips That People Rely On: A Complete Guide to iOS Productivity

Your iPhone is packed with powerful features that can transform how you work, stay organized, and protect your privacy. While many users only scratch the surface of their device’s capabilities,

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5 ways your phone can work harder for you

If you’re frequently typing your email address, home address, or the same greeting, you can save time by using built-in text shortcuts.

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Outlook keeps typing in CAPITALS when composing a new email

To resolve this issue open Outlook and go to New Mail. At the bottom of the left corner you will see Options. Click Options, then Mail and finally click the button for Stationary and Fonts. There y

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Record and transcribe audio in Notes on iPhone

You can record audio and have the spoken words transcribed in a note.

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Use the Tips app on iPhone

View collections of tips in the Tips app that help you get the most from your iPhone. You can also get notifications every once in a while so you can keep learning new things over time.

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Smart Phone Quick Tips

To redial the last number you called on an iPhone, simply open your keypad in the Phone app and tap the green phone icon. One example of how this can come in handy: Say you called in a pizza delivery

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Identify plants or animals and more.

If you take a photo of a plant, flower, tree, or animal and sometimes food, you can find out exactly what it is by tapping the

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ADD MULTIPLE FACES TO FACE ID

The latest iPhones (except for iPhone SE) use Face ID to unlock your device. Earlier versions of the iPhone could only recognize a single face, so anyone else who uses your phone would have to input a

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How to set up your Medical ID

To make your Medical ID available from the Lock screen on your iPhone, turn on Show When Locked. In an emergency, this gives information to people who want to help. To share your Medical ID with emerg

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Windows 11 dictation feature

There are filters in place to prevent using bad language, automatic startup and punctuation. When finished you can save the document in the usual way or discard and start again.

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Keyboard issue

When you type on the keyboard in a program and you only hear a clicking sound and NOTHING types on the screen. The issue has to do with an accessibility setting.

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Windows 11 Controlled folder access blocking legit apps

When you try to open a frequently used app, or a legitimate app you have not used in a while, you may get the alert that the .exe is blocked, resulting in the app not opening. This is caused by the a

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Quickbooks Update issue

Every once in a while when you open QB it requests an update. You click to do so and at some point during the installation of the updates, the process seems to freeze. It stays at that point for a v

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QuickBooks File size is too large

It is Tax Time again! When you send your QB file to the accountant one of the better ways to do so is to use the Accountants Copy Feature. Click File, Send Company File and then Accountants Copy. D

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