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iPhone & iOS Help
iPhone tips, troubleshooting, and how-to guides for iOS users. Learn to fix common iPhone problems and get more out of your device.
View All Guides →Windows Help & Tips
Windows 10 and Windows 11 help guides. Fix common Windows problems, learn keyboard shortcuts, and optimize your PC performance.
View All Guides →Outlook & Email Help
Microsoft Outlook tips and email troubleshooting. Fix common Outlook problems, manage your inbox, and set up email accounts.
View All Guides →Security & Virus Removal
Computer security guides, virus removal help, and scam prevention tips. Protect yourself from malware, phishing, and identity theft.
View All Guides →Small Business Tech Help
Technology guides for small business owners. QuickBooks help, office setup, backup solutions, and productivity tips.
View All Guides →Tech Help for Seniors
Easy-to-follow tech guides for seniors. Simplify your iPhone, connect with family via video calls, and learn technology at your own pace.
View All Guides →Live Captions
Your phone can caption phone calls and video in real time, which helps a lot if you are hard of hearing. Here is how to turn it on.
Read More → iPhoneHidden Smartphone Features
Notification history, one-tap redial and other features hiding in plain sight on iPhone and Android. Small things that save real time.
Read More → Outlook & EmailGmail & Yahoo recovery options:
Locked out of Gmail or Yahoo? Set your recovery phone and email now so you can get back in later. Here is where those settings live in each.
Read More → iPhoneWhy Limiting Battery Charge to 80% Matters
Charging to 100% every night wears a battery faster than stopping at 80%. Here is why, and where to find the charge limit on your phone.
Read More → SecurityPasskeys
Passkeys replace passwords with something phishing cannot steal, and Google, Microsoft, Apple and Yahoo all support them. Here is how they work.
Read More → Tech TrainingBlock unwanted Political text messages
Political texts you never signed up for can be blocked and reported in a few taps. Steps for both iPhone and Android, no app required.
Read More → iPhoneWays to stay safe from stolen iPhone scams
If your iPhone goes missing, thieves will try to trick you into giving up your passcode. Here is what to do, and what never to do.
Read More → iPhoneHow to Remove the Background of a Picture on iPhone
Remove the background from a photo on iPhone in the Photos app. Duplicate the image first, then lift the subject out in a couple of taps.
Read More → iPhoneiPhone and Android Quick Tips
A handful of everyday shortcuts for iPhone and Android, from one-tap redial to faster camera access. Small habits that add up.
Read More → FacebookFacebook Settings needed to protect yourself
Old apps and games connected to Facebook can still read your profile. Here are the settings to check and what to switch off first.
Read More → iPhoneCell Phone Privacy Tips You Need Now!
Your phone shares more than you think. Trim app permissions, limit ad tracking and lock down location, with the steps for iPhone and Android.
Read More → NetworkingWhy Is My WiFi So Slow? 8 Things to Check First
Slow WiFi has a short list of usual causes. Check these 8 things, from router placement to the 5 GHz band, before you call your provider.
Read More → QuickBooksQuickBooks Running Slow? 7 Fixes That Actually Work
QuickBooks crawling when you need it most? Seven fixes that actually help, from company file size to network setup and hosting mode.
Read More → MacSwitching from PC to Mac: What Small Business Owners Should Know
Thinking about moving your business from PC to Mac? What actually transfers, what does not, and the costs people tend to overlook.
Read More → SecurityHas Your Computer Been Hacked? A Simple Checklist
Strange pop-ups, emails you did not send, odd charges? Run this checklist to tell a real intrusion from a scare, and know what to do next.
Read More → SecurityPhishing Scams in 2026: How to Spot and Avoid Them
Fake utility bills and Medicare notices are costing Connecticut families thousands. Here is how to spot a phishing message before you click.
Read More → WindowsWindows 11 dictation feature
Windows 11 can type what you say. Press the Windows key and H in any document to start voice typing, and here is how to punctuate as you go.
Read More → iPhoneHow to set up your Medical ID
Medical ID puts your allergies, medications and emergency contacts on the lock screen where paramedics can find them. Here is how to set it up.
Read More → iPhoneADD MULTIPLE FACES TO FACE ID
Face ID can learn a second face, so a spouse or carer can open the phone too. Here is where the alternate appearance setting lives.
Read More → iPhoneIdentify plants or animals and more.
Your iPhone can name a plant, flower, tree or animal straight from a photo. Tap the Info button under the picture and it does the rest.
Read More → SecurityWhat to Do If Your Email Gets Hacked (Step-by-Step Recovery)
Email hacked? Change the password, check for forwarding rules the attacker left behind, and work through this recovery order step by step.
Read More → Tech TrainingHow to Video Call Your Grandkids: FaceTime vs Zoom for Seniors
FaceTime or Zoom for calling the grandkids? A plain-English comparison for grandparents, with setup steps for whichever one suits you.
Read More → iPhoneiPhone Storage Full? How to Free Up Space Without Deleting Photos
iPhone storage full? You can reclaim gigabytes without deleting a single photo. Start with these settings before you buy more iCloud space.
Read More → iPhoneSimplifying Your iPhone for Seniors: 10 Essential Settings
Ten iPhone settings that make the screen easier to read, calls easier to answer and the whole phone less intimidating to use every day.
Read More → MacMacBook Running Hot and Loud? 5 Ways to Fix It
MacBook fan roaring and the case too hot to touch? Five fixes that address the usual causes, from runaway processes to blocked vents.
Read More → Small BusinessSetting Up a Home Office in a Small Space: Tech Essentials Under $500
A workable home office fits in a corner and costs under $500. What to buy, what to skip, and how to make a small space comfortable to work in.
Read More → HardwareBest Printers for Home Offices (And How to Fix Common Problems)
Which printer actually suits a home office, and how to fix the problems every printer eventually has. Honest guidance, no brand loyalty.
Read More → iPhoneUse the Tips app on iPhone
The Tips app on your iPhone quietly teaches you features you already paid for. Here is how to use it and turn on occasional reminders.
Read More → iPhoneRecord and transcribe audio in Notes on iPhone
Your iPhone can record a conversation and write out the transcript alongside it, right inside Notes. Useful for appointments and meetings.
Read More → Small BusinessHow to Back Up Your Business Data
Most small business data disasters were preventable. A plain guide to what to back up, how often, and where, so a failed drive stays an annoyance.
Read More → WindowsWindows 11 Update Stuck or Failing? How to Fix It
Windows 11 update stuck on a frozen progress bar? Try these fixes in order, from the update troubleshooter to clearing the download cache.
Read More → SoftwareMicrosoft 365 for Small Businesses: Setup and Best Practices
Setting up Microsoft 365 for a small business, done properly: licences, email, shared files and the security settings people usually skip.
Read More → WindowsComputer Frozen? How to Recover Without Losing Your Work
Computer frozen mid-task? Try these recovery steps in order. Most of the time your unsaved work can still be saved if you do not reboot first.
Read More → SecurityPassword Managers for Families: Which One Is Best?
A password manager the whole family will actually use. How the main options compare on price, sharing and ease, with a plain recommendation.
Read More → WindowsShould You Upgrade to Windows 11 in 2026?
Getting nagged to upgrade to Windows 11? Whether you should depends on your hardware and how you use the machine. Here is how to decide.
Read More → iPhoneHow to Transfer Photos from iPhone to Windows PC
Moving photos from an iPhone to a Windows PC without losing quality or dates. The cable method, the cloud method, and when to use each.
Read More → iPhoneApple Watch Not Syncing with iPhone? Troubleshooting Guide
Apple Watch not syncing with your iPhone? Work through these fixes in order, from Bluetooth toggles to unpairing, before booking a repair.
Read More → Outlook & EmailOutlook keeps typing in CAPITALS when composing a new email
Outlook typing everything in capitals? The font for new mail has been set to all caps. Change it under Options, Mail, Stationery and Fonts.
Read More → iPhone5 ways your phone can work harder for you
Five features already on your phone that save real time, starting with text shortcuts for the addresses you retype a dozen times a week.
Read More → HardwareExternal Hard Drive Not Showing Up? Data Recovery Options
External drive not showing up? Work through these checks, from cables and ports to Disk Management, before assuming the files are gone.
Read More → iPhoneEssential iPhone Tips That People Rely On
The iPhone features people actually keep using once they find them, covering productivity, organization and privacy. Plain English throughout.
Read More → iPhoneHow to Get Siri to Read Any Text on iPhone or iPad
Have your iPhone or iPad read any text on screen aloud, whether a document, an article or a message. Here is how to switch it on.
Read More → iPhoneHow to Solve Common Jitterbug Phone Issues
Jitterbug voicemail, ringer and setup problems solved in plain English, including what to do after moving data to a replacement phone.
Read More → HardwareWhat Happens When Windows 10 Support Ends in 2025? Complete Guide to Your Options
Windows 10 support ended in October 2025, so security updates have stopped. Here are your options, including what to do on older hardware.
Read More → HardwareWindows 11 System Requirements and Compatibility
Will your PC run Windows 11? Check the processor, TPM 2.0, Secure Boot and RAM rules here, plus what to do if your machine falls short.
Read More → iPhoneThings You Can Do with an iPhone: Hidden Features and Pro Tips
Features hiding beyond calls and texts, from Siri shortcuts to camera and accessibility tools most owners never find. Worth ten minutes.
Read More → iPhone6 Ways to Speed Up Email and Downloads on Your Phone
Email crawling and downloads stalling on your phone? Six changes that help, from sync settings to storage and background app refresh.
Read More → Outlook & EmailHow to Use Gmail’s Bulk Unsubscribe Feature
Gmail's Manage Subscriptions tool unsubscribes you from promotional mail in bulk. Here is where to find it on the web, Android and iOS.
Read More → iPhoneTeach Your iPhone to Recognize Faces in the Photos App
Teach the Photos app to recognize a face on iPhone or iPad, then name it once so every future picture of that person sorts itself.
Read More → WindowsHow to Use Facebook’s Privacy Checkup
Facebook's Privacy Checkup walks you through who sees your posts and data. Here is what each section changes and what to choose.
Read More → WindowsHow to Find Every Online Account Linked to Your Email
Dozens of forgotten accounts tied to your email address? Here is how to find every one, close what you no longer use, and lock down the rest.
Read More → iPhoneHow to Move Photos Off Your Phone and Still Keep Them
Move photos and videos off your phone to free up space while keeping full access to every one of them. Here is how to do it safely.
Read More → iPhoneCell Phone Quick Tips and Troubleshooting
Useful phone features and quick fixes in one place, from read receipts to managing email and keeping your data backed up properly.
Read More → HardwareKeyboard Issue: How to Fix When Nothing Types on Screen
Hearing key clicks but nothing appears on screen? An accessibility setting called Filter Keys is usually the cause. Here is how to switch it off.
Read More → iPhoneiPhone and Android Cleanup and Tune Up
Phones slow down as apps, caches and clutter build up. A straightforward maintenance routine for iPhone and Android, no extra apps needed.
Read More → iPhoneHow to Stay Incognito When Making Calls
Hide your caller ID before you dial, for one call or for every call, on iPhone and Android. Covers carrier settings and the *67 prefix.
Read More → WindowsWindows 11 Controlled Folder Access Blocking Apps
Controlled Folder Access blocking an app you trust? Add it to the allowed list in Windows Security without switching the protection off.
Read More → SoftwareQuicken Sounds Stop: How to Fix Audio Issues in Quicken
Quicken lost its ca-ching and other sounds? Re-enable audio in Quicken's preferences and check the Windows sound settings behind it.
Read More → iPhoneGoogle Photos: Managing and Organizing Your Pictures
Google Photos does far more than store pictures. A practical guide to organizing, searching, sharing and freeing up space on your phone.
Read More → QuickBooksQuickBooks Update Issue: How to Fix Frozen Update Installations
QuickBooks update frozen partway through installing? Here is what causes it to stall and how to finish the update without losing your file.
Read More → Outlook & EmailOutlook Errors: How to Fix PST File Access Issues and Email Problems
Outlook refusing to open your PST file or throwing errors on send? Here is how to diagnose the common causes and repair the data file.
Read More → Outlook & EmailOutlook vs Gmail: How to Fix Sending Issues and Email Authentication Problems
Outlook suddenly refusing to send through Gmail? Google tightened authentication. Here is what changed and how to get sending working again.
Read More → QuickBooksQuickBooks Closes Immediately, Part 2: Advanced Solutions for Persistent Issues
Still closing on launch after the basic fixes? Advanced steps for persistent QuickBooks crashes, including company file and Windows causes.
Read More → QuickBooksQuickBooks Closes Immediately: How to Fix It
QuickBooks opening then shutting straight down? Work through these fixes in order, starting with the QuickBooks Tool Hub, before reinstalling.
Read More → NetworkingWhat Internet Speed Do You Really Need for Streaming?
How much internet speed streaming actually needs, per device and per stream, so you can stop paying for a tier you will never use.
Read More → Tech TrainingHow to Connect Streaming Services to Your TV (Netflix, Hulu, Disney+)
Getting Netflix, Hulu or Disney+ onto your TV, explained plainly. Covers smart TVs, streaming sticks and what to do when an app will not sign in.
Read More → SecurityHow to Maximize your Privacy; iPhone & Android settings
Three settings on iPhone and Android that quietly share more than most people realize. Here is where they are and what turning them off costs.
Read More → iPhoneFix Chrome sync issues (iPhone/Android)
Chrome sync paused or stopped on your phone? Sign back into the Google account and work through these fixes to get bookmarks flowing again.
Read More → iPhoneHave the iPhone or Android read aloud to you
Text too small to read comfortably? Both iPhone and Android can read a page aloud to you. Here is how to switch the feature on for each.
Read More → Microsoft OfficeHow to change the display from two pages to one in Microsoft Word
Word showing two pages side by side? Use the View tab's One Page zoom option to get back to a single page view. Clear steps, no jargon.
Read More → iPhoneHow to clear RAM on iPhone with AssistiveTouch
Clearing your iPhone's memory can fix sluggishness without a full restart. AssistiveTouch makes it possible on Face ID models. Here is how.
Read More → iPhoneHow to speed up your slow iPhone
A slow iPhone usually needs a restart, some free storage and a few settings changed. Work through these steps before considering a new phone.
Read More → Outlook & EmailHow to stop the never-ending stream of spam emails
You cannot stop spam being sent, but you can keep it out of your inbox. Here is how to train Gmail and build filters that actually work.
Read More → iPhoneHow to stop spam text messages on iPhone
Filter unknown senders, block numbers and report junk texts on iPhone. A few settings cut the volume of spam messages considerably.
Read More → Security4 Ways to Protect Yourself Against AI Guessing Your Passwords
AI can guess a weak password in seconds. Four practical changes that make yours far harder to crack, starting with length over complexity.
Read More → HardwarePrinting Issue
Printer adding a line of code across the top of every page? A scanner status setting is bleeding into your print jobs. Here is the fix.
Read More → iPhoneHow to Connect an iPhone and Android over Bluetooth
Pair an iPhone with an Android device over Bluetooth step by step, including where the setting lives on each and what to do if pairing fails.
Read More → Microsoft OfficeUpdated Microsoft Word Tips
Password-protect a document, control access and other Word features worth knowing. Practical steps rather than a tour of the ribbon.
Read More → iPhoneUse emoji on your iPhone
Finding and using the emoji keyboard on iPhone, including how to search for the one you want instead of scrolling through hundreds.
Read More → iPhoneRemove duplicate photos on iPhone and Android
Duplicate photos eating your storage? Both iPhone and Android can find and merge them for you. Here is where that tool lives on each.
Read More → iPhonePhoto album (creating)
Making a photo book without paying for software. Canva does it free, and here is how to organize your pictures before you start.
Read More → iPhoneHIDDEN IPHONE TRICKS THAT WILL MAKE LIFE EASIER
Tap the top of the screen to jump back up a long page, and other iPhone tricks worth knowing once you find out they are there.
Read More → iPhone7 tips and tricks to extend iPhone battery life
Seven changes that meaningfully extend iPhone battery life, starting with finding which apps are draining it in Settings, Battery.
Read More → WindowsScanning Tip (Windows)
Scanner not cooperating on Windows? The free Microsoft Scan app from the Store often detects it when the manufacturer software will not.
Read More → Outlook & EmailNot getting email
Sending mail fine but nothing arriving? Incoming messages are often being filed somewhere unexpected. Here is where to look first.
Read More → HardwareSmall print
Printing suddenly coming out tiny and using half the page? A scaling setting changed. Here is how to put it back for email and web pages.
Read More → SecurityGoogle Password Checker
Chrome can tell you which of your saved passwords have been exposed in a breach or reused. Here is how to run the check and act on it.
Read More → WindowsGoogle Chrome Crashes
Chrome showing Aw Snap on every page you open? The browser itself is usually not the problem. Work through these likely causes in order.
Read More → QuickBooksQuick Tip: QuickBooks Font Size
QuickBooks invoice text too small to read? Change it through Formatting, Customize Data Layout and the Layout Designer. Quick steps here.
Read More → Microsoft OfficeHow to Get Rid of Dots Indicating a Space Between Words
Dots appearing between every word in Word? Those are formatting marks, not typos. One setting hides them again. Here is where it is.
Read More → Outlook & EmailOutlook is very slow attaching files to email
Outlook fine until you attach a file, then it crawls? Here is what causes the slowdown and how to get attachments moving again.
Read More → HardwareHP Printing issue
HP printer refusing to print because of an Instant Ink account issue? Here is what triggers that error and how to clear it properly.
Read More → Outlook & EmailAOL Update
AOL mail looking unfamiliar after the site update? You can switch back to the previous layout from Options in a couple of clicks.
Read More → iPhoneWays to maximize your phone battery
Practical ways to make a phone battery last longer and stay healthier, drawn from the advice that actually holds up in daily use.
Read More → WindowsFast Startup
Windows Fast Startup speeds up boot by keeping some data in memory, but it causes odd problems too. Here is what it does and when to turn it off.
Read More → HardwareEnergy Savings
A few settings changes cut what your computer costs to run, from sleep schedules to shutting down after a backup finishes. Small savings that add up.
Read More → WindowsHow to get programs to stop loading automatically
Too many programs launching at startup slows everything down. Here is how to see what loads automatically and stop the ones you do not need.
Read More → QuickBooksQuickBooks will not open due to payroll update error
QuickBooks saying the file cannot be opened after a payroll update? The update is the cause. Here are the steps that get you back in.
Read More → QuickBooksEmail using QuickBooks
QuickBooks rejecting your Gmail password when emailing invoices? Google requires an app password now. Here is how to create and use one.
Read More → StreamingApple iTunes bill seems high
Apple bill higher than expected? Every subscription charging you is listed on your iPhone. Here is where to find them and cancel what you do not want.
Read More → Microsoft OfficeWhy aren’t zeros appearing in Excel?
Excel dropping the leading zero from zip codes and CVV numbers? It is treating them as numbers, not text. Here is how to make them stick.
Read More → Microsoft OfficeRemoving hyperlinks in Excel (2010 and later)
Excel turning email addresses into links you never wanted? Remove them from one cell or the whole sheet, and stop Excel adding them again.
Read More → QuickBooksQuickBooks Error and Internet Explorer
QuickBooks refusing to open because Internet Explorer was removed? A Windows update caused it. Here is how to get QuickBooks running again.
Read More → WindowsMetered Windows Updates
Windows updates causing problems? Setting your connection as metered gives you control over when updates install rather than blocking them outright.
Read More → WindowsWindows 10 Update Issue
Some Windows 10 updates break printer sharing across a network. Here is what goes wrong and how to get shared printers working again.
Read More → FacebookFacebook Admin privileges gone!
Locked out of managing your own Facebook page? Admin rights can be removed without warning. Here is what causes it and how to get them back.
Read More → WindowsMaximizing the Minimized
A program that opens straight to the taskbar and refuses to show on screen can be coaxed back. Here is how to restore a stuck window.
Read More → Outlook & EmailUsing Outlook with a third party E-Mail
Prefer Outlook but use Gmail or another provider? You can have both. Here is how to set a third party account up inside Outlook properly.
Read More → StreamingStreaming Apps Stop Working
Streaming apps open but nothing plays? When it happens across several apps at once the fault is usually the network, not the apps. Here is the fix.
Read More → iPhoneiPhone can’t use apps without the internet connection, (wifi)
iPhone apps refusing to work away from WiFi? Cellular data is switched off for those apps. Turn it back on per app in Settings.
Read More → MacScreen Saver Password, Mac
Tired of retyping your password every time the Mac screen saver kicks in? One preference controls how soon it asks. Here is where to change it.
Read More → iPhoneInstagram & Offloading Apps (iPhones)
Instagram stalling on uploads or behaving badly on iPhone? Offloading the app clears its cached data without losing your account or posts.
Read More → SecurityRansomware Protection
Ransomware arrives through ordinary looking links and attachments. Here is how it gets in and the practical steps that keep your files safe.
Read More → iPhoneICloud Syncing
iPhone photos not reaching iCloud? Syncing only works when every device uses the same Apple ID and has the right setting on. Check both here.
Read More → HardwareWhat is my Wi-Fi password?
Forgotten your Wi-Fi password? There are several ways to find it again, starting with the router label and the devices already connected.
Read More → QuickBooksQuickBooks error when opening
QuickBooks reporting a missing PDF component on launch? Three steps resolve it. Here they are, in the order that fixes it fastest.
Read More → WindowsQuick Tip: Ccleaner
CCleaner clears out the temporary files and clutter that slow a computer down over time. Here is how to use it without breaking anything.
Read More → WindowsAutomatic Date setting in Word
Word replacing the date on a document you opened? That is an auto-updating field. Here is how to keep the original date in place instead.
Read More → QuickBooksQuickBooks Tip
Emailing invoices from QuickBooks but stuck with the default message? Here is how to rewrite the email body so it sounds like your business.
Read More → WindowsAdobe Acrobat Reader DC
Acrobat Reader opening one file then refusing to open any more? A repair usually fixes it. Here is what to try before reinstalling.
Read More → WindowsQuick Desktop View (Peek)
Need to see the desktop without minimizing a dozen windows? Windows has a Peek feature that shows it instantly. Here is how to enable it.
Read More → Windows“Secret” Start Menu in Windows 10
Right-click the Start button and Windows reveals a text menu with the tools you actually need. Faster than hunting through Settings.
Read More → QuickBooksPop-Up Ads in Quickbooks
QuickBooks showing upgrade adverts every time it opens? Those startup pop-ups can be switched off. Here is where the setting is buried.
Read More → WindowsShake
Shake a window with your mouse and Windows minimizes everything else instantly. Useful once you know it exists, annoying until you do.
Read More → WindowsQuick Assist
Quick Assist lets one Windows PC control another remotely, which makes helping a family member far easier. Here is how to start a session.
Read More → Physical CareCleaning Computers during the Pandemic
Cleaning a computer safely matters as much as cleaning it often. What to use on screens, keyboards and vents, and what will damage them.
Read More → Outlook & EmailOutlook
Outlook keeps running in the background after you close it so mail stays current. Here is why that happens and how to change it if you prefer.
Read More → MacScanning software on a Mac computer
Mac antivirus warning that your system is only partially protected? The scanner needs full disk access. Here is how to grant it.
Read More → SecurityPreventing Identity Theft by Destroying Your Sensitive Documents
Bins at the kerb are still a favourite source for identity thieves. What to shred, what to keep and how long to hold onto sensitive documents.
Read More → SecurityDelete Old Accounts to Prevent Identity Theft
Old accounts you have forgotten are a standing risk. Here is how to track down dormant logins and close them properly rather than abandoning them.
Read More → SecurityCredit Card Skimming and Preventing Identity Theft
Card skimming happens online as well as at the pump. How to shop more safely and what to check on a site before entering card details.
Read More → SecurityUse Strong Passwords to Prevent Identity Theft
Strong passwords are the cheapest protection against identity theft, and social media makes weak ones easy to guess. Here is how to do better.
Read More → iPhoneiPhone data recovery/backup
Out of iCloud space and unwilling to pay for more? MobiMover backs up your entire iPhone to a computer instead. Here is how it works.
Read More → iPhoneSaved Passwords on the iPhone
Every password your iPhone has saved is viewable in Settings. Here is exactly where to look, and how to check them for reuse and breaches.
Read More → WindowsChrome: saved passwords and bookmarks
Chrome passwords and bookmarks often sit outside your backup. Here is how to export both so a computer failure does not take them with it.
Read More → HardwareScan to E-mail issue (HP)
HP scan to email failing with a server connection error? The mail settings on the printer need updating. Here is how to fix it.
Read More → WindowsWindows 10 Personalized (Ver 1809)
Windows can look and behave the way you prefer. Dark mode, colours, and the personalization settings worth changing on a new machine.
Read More → WindowsMaking labels, (using Office version 2010 or later)
Turning a list of addresses in Excel into printed labels is fiddly until you know the order of steps. Here is the mail merge process, simply.
Read More → MacClick and drag on the new MacBook
Click and drag feeling impossible on a new MacBook trackpad? One accessibility setting brings back the behaviour you are used to.
Read More → MacHidden Mailboxes in Mac Mail
Mailboxes you carefully organized have vanished from Mac Mail? They are hidden rather than deleted. Here is how to show them all again.
Read More → WindowsOpening attachments
Attachment will not open in your browser? Each browser handles this differently. Here is how to fix it in Chrome, Edge and Firefox.
Read More → WindowsFiles, Shortcuts will not open
Windows blocking a network shortcut with an internet security settings message? Here is which setting causes it and how to allow the file.
Read More → WindowsFix a corrupted Recycle Bin
Recycle Bin reporting itself corrupted and refusing to empty? A single command rebuilds it. Here are the steps, and they are safe to run.
Read More → HardwareHow to change the sensitivity of a touchpad on a laptop
Mouse jumping around while you type? Lower the touchpad sensitivity in Windows settings so the pointer only moves when you mean it to.
Read More → Outlook & EmailOutlook keeps sending my email to the Delete folder!
Mail landing in Deleted Items before you read it? A stray rule or filter is usually responsible. Here is how to find and remove it.
Read More → Outlook & EmailOutlook: Archiving Email
An Outlook data file over 4 GB is asking for trouble. Archiving moves older mail out safely while keeping it searchable. Here is how.
Read More → Outlook & EmailOutlook does not recognize the email address
Outlook suddenly rejecting an address you have used for years? A cached entry has gone bad. Clearing it takes seconds. Here is how.
Read More → Outlook & EmailOutlook: HTML format
Formatting options greyed out when you reply? Outlook is matching the original message format. Here is how to switch the reply to HTML.
Read More → Outlook & EmailOutlook Columns
Resizing Outlook columns every time you search old mail? Set them once so sender, recipient and subject stay readable. Quick steps here.
Read More → HardwareBusiness Continuance
Whether a business survives a fire, flood or failed server depends on planning done beforehand. What a workable continuity plan actually contains.
Read More → Outlook & EmailOutlook 2016, (Office 365)
Outlook 2016 opening minimized with the restore button unavailable? Here is what causes the stuck window and how to get it back to normal.
Read More → WindowsZoom and Screen Resolution
Text too small on a wide monitor? Changing resolution is the wrong lever. Here is how to scale what you see without losing screen space.
Read More → WindowsTask Scheduler Corrupt
Scheduled tasks failing or reporting corruption? Here is how to identify the broken task and rebuild it so your automation runs again.
Read More → Outlook & EmailEmail stuck in outbox using Outlook
An email stuck in the Outlook outbox is usually a corrupt message or an oversized attachment. Switch to Work Offline and clear it out.
Read More → Outlook & EmailOutlook will not start past “Processing”
Outlook stuck on Processing and never opening? An add-in is almost always the cause. Start in Safe Mode and disable them one at a time.
Read More → MacMAC Scroll Bar is gone!
Scroll bar disappearing in Mail and other Mac apps? One setting keeps it visible all the time instead of only while you scroll.
Read More → WindowsQuickBooks: Keeping Multi User Active
QuickBooks dropping out of multi-user mode? Here is how to set it properly and what keeps kicking everyone back to single user.
Read More → WindowsQuickBooks Script Errors
Script errors in QuickBooks trace back to Internet Explorer or Edge, even if you use another browser. Here is how to stop them appearing.
Read More → WindowsQuickbooks Advertising
QuickBooks upselling with pop-ups and throwing script errors at every launch? Here is how to quiet the advertising down for good.
Read More → iPhoneiPhone backups
Before any phone repair, back the device up properly. Here is how to make sure everything is saved before you hand your iPhone over.
Read More → WindowsFlip and Rotate Video Utility
Video recorded upside down or sideways and impossible to reshoot? A free utility rotates it permanently. Here is how to use it.
Read More → iPhoneHow to save battery power when you really need to
Low Power Mode stretches an iPhone battery when you cannot charge. Here is what it turns off and when it is worth switching on early.
Read More → MacMoving Mac files to a PC
PCs cannot read Mac-formatted drives on their own. HFSExplorer opens the drive and copies your files across without any special hardware.
Read More → WindowsProtected View in Word
Word slow to open files from a network or the internet? Protected View is the usual cause. Here is what it does and how to adjust it safely.
Read More → WindowsMissing Date: Quick Tip
Taskbar clock showing the time but not the date? A single display setting hides it. Here is where to look to bring the date back.
Read More → Outlook & EmailOutlook: Printing Tables / Lists
Outlook can print your mail as a clean table or list rather than page after page of messages. Here is how to set up a printable view.
Read More → WindowsGetting rid of the Win10 upgrade reminder
Constant upgrade reminders from Windows are easy to dismiss and hard to stop. Here is how to turn the nagging notification off properly.
Read More → iPhoneSecuring your iPhone
Locking down an iPhone properly takes a few minutes: passcode length, lock screen access, and what to change before you travel.
Read More → iPhonePermanently delete text messages on an iPhone
Deleted texts still sit in the iPhone database and turn up in Spotlight. Here is how to remove them for good rather than just hiding them.
Read More → iPhoneCreating space on an iPhone
iPhone storage full? Old text message threads take more room than most people expect. Here is how to reclaim space and gain some privacy too.
Read More → HardwareKeyboard Shortcuts: Dual Monitors
Running two monitors? These keyboard shortcuts move windows between screens instantly and save constant alt-tabbing. Worth learning once.
Read More → WindowsWindows 10 Tips – The Look
Windows can be made easier on the eyes with a few changes to theme, contrast and text size. The third in our series of Windows tips.
Read More → WindowsWindows 10 Tips – Privacy
Windows shares more by default than most people would choose. The privacy settings worth reviewing, and what each one actually controls.
Read More → WindowsWindows 10 Tips – Start Menu
The Start menu can be reshaped to match how you actually work. Pinning, resizing and tidying it, in the first of our Windows tips series.
Read More → Outlook & EmailAdding Gmail to Outlook
Adding a Gmail account to Outlook is straightforward once you know the right settings. Here is the order that avoids the usual errors.
Read More → WindowsWindows Directory Statistics
Hard drive full and no idea what filled it? WinDirStat maps every folder by size so you can see exactly what to delete. Free, and safe to use.
Read More → Outlook & EmailOutlook Fonts and Styles
Outlook changing your font after an Office update? Reset the font and style for new messages, replies and forwards so the change sticks.
Read More → ChromebookGoogle Bookmarks
Chrome bookmarks and search engines accumulate junk over time. Here is how to tidy both and remove search engines you never chose.
Read More → WindowsWindows 10: Where’s my desktop?!
Windows booting to tile view instead of your desktop? Tablet mode has been switched on. Here is how to turn it off and get the desktop back.
Read More → Windows(Win10) Critical Error: Start Menu and Cortana are not working…
Windows showing a critical error about the Start menu at sign-in? Here are the fixes that resolve it without reinstalling the system.
Read More → WindowsTracking Changes in Word 2010/2013
Track Changes records every edit and comment so nothing gets lost between drafts. Here is how to turn it on, review and accept changes.
Read More → Outlook & EmailOutlook Data Files
A large Outlook data file risks corrupting and taking your mail, contacts and calendar with it. Here is how to find its size and keep it in check.
Read More → WindowsWindows 10 Tweaks
A handful of settings changes that make Windows faster and less irritating day to day, from startup items to notification noise.
Read More → Outlook & EmailOutlook PST password recovery
Outlook rejecting the correct password on an old PST file? Here is why that happens on imported archives and what actually opens them.
Read More → MacLibreOffice
LibreOffice opens and edits old documents that newer software refuses to touch, and it is free. Here is when it is the right answer.
Read More →More tips coming soon!
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